Uninstalling
This topic describes how to uninstall the components of TrueSight Smart Reporting for Server Automation.
To uninstall TrueSight Server Automation - Data Warehouse on Windows by using the wizard
- Log in as Administrator on the computer where you had installed TrueSight Server Automation - Data Warehouse.
- Select Start > Programs > TrueSight Server Automation - Data Warehouse > Uninstall to launch the Windows uninstallation wizard.
- Follow the instructions to uninstall the product.
- After the uninstallation is complete, manually delete the entire installation directory.
To uninstall TrueSight Server Automation - Data Warehouse on UNIX by using the wizard
- Log in as root user on the computer where you had installed TrueSight Server Automation - Data Warehouse.
- Navigate to the <TSSA-DWInstallationDirectory>/UninstallTSSA-DW directory.
Run the uninstallation script, as follows:
./uninstall.bin- Follow the instructions to uninstall the product.
- After the uninstallation is complete, manually delete the entire installation directory.
To uninstall TrueSight Server Automation - Data Warehouse silently
- Log in as Administrator/root user on the computer where you had installed TrueSight Server Automation - Data Warehouse.
Create a text file called options.txt.
Ensure that you include the appropriate -P option.
Option
Description
Syntax and example
-PSets the installation folder for an application
-P installLocation=<filePath>
-P installLocation=Unknown macro: confluence_display.
\UninstallTSSA-DW
- Change to the directory where the uninstall file is located. For example:
(Windows)
C:\Program Files\BMC Software\TSSA-DW
\UninstallTSSA-DW
(UNIX)
/opt/bmc/TSSA-DW
/UninstallTSSA-DW
- Run the uninstaller with the -i silent option. You must use an absolute path to the options.txt file.
Windows:
uninstall.exe -i silent -DOPTIONS_FILE= pathToFile\Options.txtIf the path contains spaces, enclose it in quotation marks (" ").
UNIX:
./uninstall -i silent -DOPTIONS_FILE= pathToFile/Options.txt
- After the uninstallation is complete, manually delete the entire installation directory.
To uninstall Content Pack
The Content Pack is uninstalled automatically when TrueSight Server Automation - Data Warehouse is uninstalled. There are no separate steps for uninstalling the Content Pack.
To uninstall TrueSight Smart Reporting
Once you uninstall TrueSight Smart Reporting, all TrueSight Smart Reporting reports are deleted from the system.
Do the following:
- If you have a component added in TrueSight Smart Reporting, delete the component. See Post-installation-tasks to know more about deleting a component.
- Close the TrueSight Smart Reporting instance.
Stop TrueSight Smart Reporting.
Do one of the following:
- (Windows) Stop the TrueSightSmartReporting service.
- (Linux) Navigate to the <installed_dir>/appserver/bin/ folder and run the following command:
./shutdown.sh
- Navigate to the <installed_dir>/Uninstaller folder.
- Do one of the following:
- (Windows) Double click the uninstaller.jar file.
- (Linux) Run the following command:
Java -jar uninstaller.jar
- In the Uninstaller window, select the Force the deletion of <installed_dir>\SmartReporting check box, and click Uninstall.
- After the uninstall process is finished, click Quit.
- (Windows) Manually delete the TrueSightSmartReporting service by using one of the following commands depending on your locale:
- (For English locales) sc delete TrueSightSmartReporting
- (For non-English locales) sc delete Yellowfin
- Delete the TrueSight Smart Reporting folder from your computer.