Uninstalling


This topic describes how to uninstall the components of TrueSight Smart Reporting for Server Automation.

To uninstall TrueSight Server Automation - Data Warehouse on Windows by using the wizard

  1. Log in as Administrator on the computer where you had installed TrueSight Server Automation - Data Warehouse.
  2. Select Start > Programs > TrueSight Server Automation - Data Warehouse > Uninstall to launch the Windows uninstallation wizard.
  3. Follow the instructions to uninstall the product.
  4. After the uninstallation is complete, manually delete the entire installation directory.

To uninstall TrueSight Server Automation - Data Warehouse on UNIX by using the wizard

Note

This procedure is applicable for deployments using the Oracle database only.

  1. Log in as root user on the computer where you had installed TrueSight Server Automation - Data Warehouse.
  2. Navigate to the <TSSA-DWInstallationDirectory>/UninstallTSSA-DW directory.
  3. Run the uninstallation script, as follows:

    ./uninstall.bin
  4. Follow the instructions to uninstall the product.
  5. After the uninstallation is complete, manually delete the entire installation directory.

To uninstall TrueSight Server Automation - Data Warehouse silently

  1. Log in as Administrator/root user on the computer where you had installed TrueSight Server Automation - Data Warehouse.
  2. Create a text file called options.txt.

    Click here to view the steps for creating an options.txt file.

    Run the following command to generate the options file:

    • (Windows as Administrator) setup.exe –DGENERATE_OPTIONS_FILE=AbsolutePathToOutputOptionsFile
    • (Linux as root user) ./setup.bin –DGENERATE_OPTIONS_FILE=AbsolutePathToOutputOptionsFile

    where AbsolutePathToOutputOptionsFile is the absolute path and name that you assign to the output file that contains the installation options. If the file name or path includes a space, enclose the file path in double quotes. 
    Ensure that the model used for silent installation has the same version of TrueSight Server Automation - Data Warehouse as the actual installation. The password provided in options.txt will be used during actual installation.

    Examples:

    • (Windows - Path with space) setup.exe –DGENERATE_OPTIONS_FILE="C:\temp folder\Disk1\options File.txt"
    • (Linux - Path with space) ./setup.bin –DGENERATE_OPTIONS_FILE="opt/temp folder/Disk1/options File.txt"

    The command launches the  TrueSight Server Automation - Data Warehouse wizard-based installer. Select the component that you want to install and for which you want the options file. Complete the installation once to populate the options file with properties. Now, your options file is ready to be used in silent installation.

     Ensure that you include the appropriate -P option.

    Option

    Description

    Syntax and example

    -P

    Sets the installation folder for an application

    -P installLocation=<filePath>

    -P installLocation=

    Unknown macro: confluence_display.

    \UninstallTSSA-DW

  3. Change to the directory where the uninstall file is located. For example:
    • (Windows) 

      C:\Program Files\BMC Software\TSSA-DW

      \UninstallTSSA-DW

    • (UNIX)

      /opt/bmc/TSSA-DW

      /UninstallTSSA-DW

  4. Run the uninstaller with the -i silent option. You must use an absolute path to the options.txt file.
    • Windows:

      uninstall.exe -i silent -DOPTIONS_FILE= pathToFile\Options.txt

      If the path contains spaces, enclose it in quotation marks (" ").

    • UNIX:

      ./uninstall -i silent -DOPTIONS_FILE= pathToFile/Options.txt
  5. After the uninstallation is complete, manually delete the entire installation directory.

To uninstall Content Pack

The Content Pack is uninstalled automatically when TrueSight Server Automation - Data Warehouse is uninstalled. There are no separate steps for uninstalling the Content Pack. 

To uninstall TrueSight Smart Reporting

Once you uninstall TrueSight Smart Reporting, all TrueSight Smart Reporting reports are deleted from the system.

Do the following:

  1. If you have a component added in TrueSight Smart Reporting, delete the component. See Post-installation-tasks to know more about deleting a component.
  2. Close the TrueSight Smart Reporting instance.
  3. Stop TrueSight Smart Reporting. 

    Note

    In non-English locales, the TrueSightSmartReporting service appears as the Yellowfin service.

    Do one of the following:

    • (Windows) Stop the TrueSightSmartReporting service.
    • (Linux) Navigate to the <installed_dir>/appserver/bin/ folder and run the following command:
      ./shutdown.sh
  4. Navigate to the <installed_dir>/Uninstaller folder.
  5. Do one of the following:
    • (Windows) Double click the uninstaller.jar file.
    • (Linux) Run the following command:
      Java -jar uninstaller.jar
  6. In the Uninstaller window, select the Force the deletion of <installed_dir>\SmartReporting check box, and click Uninstall.
  7. After the uninstall process is finished, click Quit.
  8. (Windows) Manually delete the TrueSightSmartReporting service by using one of the following commands depending on your locale:
    • (For English locales) sc delete TrueSightSmartReporting
    • (For non-English locales) sc delete Yellowfin
  9. Delete the TrueSight Smart Reporting folder from your computer.




 

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