This topic lists the operating system platform versions that are supported by TrueSight Server Automation. If the UPI does not support your operating system version, you can use the individual component installers to manually install or upgrade a component.
InformationSupport for third-party products
To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.
InformationInfo
SELinux is supported for 8.9.01 or later versions.
AlmaLinux
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| AlmaLinux | 9.x | x86_64 | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ |
| | 8.x | x86_64 | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ |
Amazon Linux
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| Amazon Linux | 2 | x86_64 | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ❌️ |
Rocky Linux
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| Amazon Linux | 9 | x86_64 | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ❌️ |
| | 8 | x86_64 | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ❌️ |
Debian
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| Debian | 12.x | x86_64 | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | NA | NA |
| | 11.x | x86_64 | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | NA | NA |
HP-UX
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| | | | | | | | | | | | | |
| | | ➕️ Note: Aries emulator installation is required on all HP-UX servers with IA64 architecture. | | | | | | | | |
| | | | | | | | | | | | |
| | | ➕️ Note: Aries emulator installation is required on all HP-UX servers with IA64 architecture. | | | | | | | | |
IBM AIX
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| | | | | | | | | | | | | |
| | | | | | | | | | | | |
Microsoft Hyper-V 3.0
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| | | | | | | | | | | | ➕️ | |
| | | | | | | | | | | ➕️ | |
Microsoft Hyper-V 4.0
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| | | | | | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | ➕️ | |
Microsoft Windows
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| Windows Server 2025 Note: If Windows is installed using the Server Core option, RSCD Agent, NSH, Patch, and Virtualization - Guest OS use cases are supported. | x86_64 | ➕️ | ➕️ | ➕️ | ➕️ | ➕️ | ➕️ | ➕️ | ➕️ | ➕️ | ❌️ | ➕️ |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | ➕️ (and UEFI) Note: Bare metal provisioning is supported on vCenter ESXi Server 6.5. | | | |
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Oracle Linux
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| | | | | | | | | ➕️ (online and offline) Note: For OL 7.x, OL 8.x, and OL 9.x, the OL ULN repository is supported in both offline and online modes. The Public repository is supported only in offline mode. | | | | |
| | | | | | | | ➕️ (online and offline) Note: For OL 7.x, OL 8.x, and OL 9.x, the OL ULN repository is supported in both offline and online modes. The Public repository is supported only in offline mode. | | | | |
| | ➕️ | | | | | | ➕️ (online and offline) Note: For OL 7.x, OL 8.x, and OL 9.x, the OL ULN repository is supported in both offline and online modes. The Public repository is supported only in offline mode. | | | | ➕️ |
Oracle Solaris
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| Oracle Solaris 13 and later | | | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| Oracle Solaris 11.0 to 11.212 | x86 | ❌️ | ❌️ | ➕️ | ➕️ | ❌️ | ❌️ | | NA | ➕️ | ❌️ | ❌️ |
| x86_64 | ❌️ | ❌️ | ➕️ | ➕️ | ❌️ | ❌️ | | NA | ➕️ | ❌️ | ❌️ |
SPARC (sun4u) | ❌️ | ❌️ | ➕️ | ➕️ | ❌️ | ❌️ | | NA | ➕️ | ❌️ | ❌️ |
SPARC (sun4v) | ❌️ | ❌️ | ➕️ | ➕️ | ❌️ | ❌️ | | NA | ➕️ | ❌️ | ❌️ |
| | | | | | | | | | | | |
| | | ➕️ Note: Oracle Solaris 10 also supports 64-bit operating systems that run 32-bit binary files. | ➕️ Note: Oracle Solaris 10 also supports 64-bit operating systems that run 32-bit binary files. | | | ➕️ Note: Oracle Solaris 10 also supports 64-bit operating systems that run 32-bit binary files. | | | | |
| | | | | | | | | | | |
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Oracle Solaris Zones (Global and Non-Global)
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
Oracle Solaris Zones (Global and Non-Global) | | | | | | | | | | | | | |
| | | | | | | | | | | |
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Red Hat Enterprise Linux
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| RHEL 10 | x86_64 | ➕️ | ➕️ | ➕️ | ➕️ | ➕️ | ❌️ | ➕️ | ➕️ | ➕️ | ❌️ | ➕️ |
| | | | | | | | | | | | |
| | | | | | | | | | | |
| | | ➕️ Note: Use the RSCD<TSSAversion>-RHEL8-S390x installer for the installation. If you have an existing agent bundle for zSeries, you need to create a new agent bundle for the installation. For more information about installing agents, see Installing-agents-using-the-Agent-Installer-Job. | | | | | | | | |
| | | ➕️ Note: The Hardware Information custom object is not supported | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | |
| | | ➕️ Note: Use the RSCD<TSSAversion>-RHEL8-S390x installer for the installation. If you have an existing agent bundle for zSeries, you need to create a new agent bundle for the installation. For more information about installing agents, see Installing-agents-using-the-Agent-Installer-Job. | | | | | | | | |
| | | ➕️ Note: The Hardware Information custom object is not supported | | | | | | | | |
| | | | | | | | | | | | |
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SuSE Linux Enterprise Server
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
SuSE Linux Enterprise Server | 15.3 and later | x86_64 | ➕️ | ➕️ | ➕️ | ➕️ | ❌️ | ❌️ | ➕️ | ➕️ | ➕️ | ❌️ | ➕️ |
zSeries (s390x) | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ❌️ |
| ARM64 (AArch64) | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ➕️ | ❌️ | ❌️ | ❌️ | ❌️ |
| 15.212 | | ➕️ | ➕️ | ➕️ | ➕️ | | | ➕️ | ➕️ | ➕️ | | ➕️ |
| | | ➕️ Note: Use the RSCD<TSSAversion>-RHEL8-S390x installer for the installation. If you have an existing agent bundle for zSeries, you need to create a new agent bundle for the installation. For more information about installing agents, see Installing-agents-using-the-Agent-Installer-Job. | | | | ➕️ | | | | |
| | | ➕️ Note: The Hardware Information custom object is not supported. | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | |
ppc64le Note: The Hardware Information custom object is not supported. | | | | | | | | | | | |
Ubuntu Server (LTS version)
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
Ubuntu Server (LTS version) | | | | | | ➕️ | | | | | | | |
| | | | | ➕️ | | | | | | | |
| | | | | | | | | | | | |
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VMware ESXi Server (via vCenter Server)
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
VMware ESXi Server (via vCenter Server) | | | | | | | | | | ➕️ | | | |
| | | | | | | | | | | | |
| | | | | | | | | ➕️ | | ➕️ | |
| | | | | | | | | ➕️ | | ➕️ | |
VMware vCenter Server and Appliance
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
VMware vCenter Server and Appliance | | | | | | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | ➕️ | |
| | | | | | | | | | | ➕️ | |
Dell iDRAC
| OS platform / Hypervisor | Version | Architecture | Installer | Use case |
| Unified Product Installer | Application Server or PXE/TFTP server | RSCD Agent | NSH | Console | Live Reporting (Yellowfin) | Patch | Provisioning | Virtualization |
| Bare-metal | Physical | Hypervisor | Guest OS |
| | | | | | | | | | | | | |
| | | | | | | | | ➕️ | | | |
The following operating systems are supported for the Smart Hub installation:
Windows Server
| Version | Architecture |
| 2025 | x86_64 |
| |
| |
| |
| 2012 R2 | x86_64 |
| |
Red Hat Enterprise Linux
| Version | Architecture |
| 10.x | x86_64 |
| |
| |
| |
The following operating systems are supported for the Smart Agent installation:
Note: For UNIX-based operating systems, only the native installers (for example, RPM and Debian package) support the Smart Agent installation.
Windows Server
| Version | Architecture |
| 2025 | x86_64 |
| |
| |
| |
| 2012 R2 | x86_64 |
| |
| | |
SuSE
| Version | Architecture |
| 15.3 and later | x86_64 |
| |
| |
| | |
Red Hat Enterprise Linux
| Version | Architecture |
| 10.x | x86_64 |
| |
|
| |
|
| |
Oracle Linux
Oracle Solaris
| Version | Architecture |
| 11.3 and later | x86 |
| x86_64 |
| SPARC |
| |
|
|
| |
|
|
| | |
Amazon Linux
Ubuntu Server (LTS version)
Debian
IBM AIX
IBM AIX
Linux
| | | | |
|---|
| | | | |
| | |
| | |
| | | |
| | |
| | |
| | | | |
| 9.x | x86_64 | Yes | Yes |
| | zSeries(s390x) | Yes | No |
| | ARM64 (AArch64) | Yes | No |
| | | |
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Oracle Solaris SVR4 package
Debian package
| | | | |
|---|
Ubuntu Server (LTS version) | | | | |
| | | |
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| | |
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| | | | | |
1Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-discontinued-features.
For information about using these installers, see:
This section provides the list of database platforms supported for TrueSight Server Automation.
| | Cluster support |
|---|
Oracle - Enterprise Edition (EE) and Standard Edition (SE) For more information about encrypting your connection to an Oracle database, see Encrypting-your-database-connection. | - 23c
- 21c
- 19c
- 19c Patch (19.10.00)
- 18c*
- 12c R2*
- 12c*
| - 23c RAC
- 21c RAC
- 19c RAC
- 18c RAC*
- 12c RAC*
|
SQL Server - Enterprise Edition (EE) and Standard Edition (SE) For steps on enabling and disabling an encrypted connection to your SQL database server, see Encrypting-your-database-connection. | - 2022
- 2019
- 2017
- 2016*
- 2014*
- 2012 R2*
- 2012*
| - 2022 Cluster
- 2019 Cluster
- 2016 Cluster*
- 2014 Cluster*
- 2012 Cluster*
|
* Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-discontinued-features.
The following sections outline the platform support for patch repositories and the offline patch downloader.
| Supported platforms for storing patch repositories |
|---|
| |
| Any AIX server Notes: - If you are downloading patches using the SUMA option, ensure that you have the SUMA utility installed on your repository server.
- We recommend using the latest SUMA download option instead of the Fixget download option.
- Before you use the SUMA download option, ensure that the repository server is running an AIX system.
|
Red Hat Enterprise Linux (RHEL) using the CDN interface | Red Hat Enterprise Linux 7, 8, 9, or 10 |
| To patch SuSE 151 targets, you can use any of the following patch repositories: - SuSE 111 or 12 system configured with Subscription Management Tool (SMT).
- SuSE 151 system configured with Repository Mirroring Tool (RMT).
|
| SuSE Linux with SMT installed. Note:To patch SuSE 12 targets, ensure that the SuSE patch repository server is configured with SMT. The following table lists the versions that are installed with SMT out-of-the-box, as well as the versions on which SMT must be manually installed. Repository server version | |
|---|
SuSE 11 SP31 SuSE 11 SP41 SuSE 12 Note: SuSE recommends upgrading SuSE 12 to SuSE 12 SP1 to avoid dependency issues. | Not configured with SMT out of the box. You must manually install and configure SMT (version 11 SP3) on the repository server before you create a SuSE patch catalog. | SuSE 12 SP1 or later service pack of SuSE 12 (recommended) | SMT is shipped out-of-the-box with the operating system. |
Warning: BMC strongly recommends using Zypper when creating a patching job for a patch catalog that was created using the Subscription Management Tool (SMT). For more information, see Zypper patching tool. |
SuSE Linux 111 SuSE Linux 12 and 151 | SuSE Linux with createrepo and python-urlgrabber installed. |
Oracle Enterprise Linux (Public repository) | Any supported RPM-based Linux with createrepo and python-urlgrabber installed |
Oracle Enterprise Linux (OL ULN repository)
| For Oracle Enterprise Linux 7.x, use a patch repository created on the system that runs Oracle Enterprise Linux 7.x. Similarly, for Oracle Enterprise Linux 8.x, use the patch repository created on the system that runs Oracle Enterprise Linux 8.x. |
| Windows or Unix Note: If you are using Solaris 11 patches, you can only use a Solaris 11 server for storing the patch repository. |
| |
| |
| For Amazon Linux 2, use a patch repository created on the system that runs Amazon Linux 2. |
| For Rocky Linux, use a patch repository created on the system that runs Rocky Linux. |
| For CentOS, use the patch repository created on the system that runs CentOS of the same version. Ensure that createrepo and python-urlgrabber are installed on the CentOS system. |
| |
| An HP-UX patch repository must reside either directly on the HP-UX (SWA) Server or in a directory that the SWA Server considers to be a local share. Note that if you are using an offline downloader, you can run the offline downloader on any Windows or Linux machine, but the HP-UX patch repository must still reside on the HP-UX (SWA) Server. |
For the complete list of deprecated platforms, see Deprecated-and-discontinued-features.
This section provides the list of supported platforms for running the patch offline downloader.
Operating System platform | | |
|---|
| Windows Server 2025 | x64 (64-bit native) |
| |
| |
| |
| |
| |
| | |
| |
| | |
| | |
| 9.x | 64-bit |
| |
| |
SUSE Linux Enterprise Server | | |
| |
Oracle Linux (Public repository) | 9.x | 64-bit |
| |
| |
Oracle Linux ( OL ULN repository) | | |
| |
| |
| | |
| | |
| |
1Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-discontinued-features.
This section provides the list of platforms supported as virtualized environments that can be provisioned.
Operating System platform | | |
|---|
Microsoft Hyper-V 3.0 Note: Generation 1 and Generation 2 Hyper-V templates from Microsoft are supported. | | |
| |
Microsoft Hyper-V 4.0 Note: Generation 1 and Generation 2 Hyper-V templates from Microsoft are supported. | SCVMM 2019 | - |
| SCVMM 2016 | - |
| |
| | |
|
VMware ESXi Server (via vCenter Server) | | |
| |
| |
| |
| | |
| |
| |
| |
The following table lists the various guest operating systems supported by each server version:
| | |
|---|
| | | |
|---|
| | | |
| | | |
| | | |
| | | |
| | | |
| Windows Server 2025 | ✅️ | ✅️ | ✅️ |
| | | |
| | | |
| | | |
| RHEL 10.x (64-bit) | ✅ | ✅ | |
| | | |
Oracle Linux 8.x (64-bit) | | | |
Oracle Linux 9.x (64-bit) | | | |
- *Only RHEL 7.1 GEN2 template
- The deployPkg plug-in is not installed by default with open-vm tools, which may cause the guest customization to fail. For steps to install the deployPkg plug-in, see the following VMware knowledge base articles:
For more information on guest operating support customization, see the Guest OS Customization Support Matrix available from the VMware online technical documentation.
The following table lists the third-party software versions shipped with TrueSight Server Automation.
TrueSight Server Automation version | | Java Runtime Environment (JRE) * | | Shavlik / Ivanti SDK version | Microsoft Visual C++ Redistributable |
|---|
| | Adoptium 21.0.8_9 (for all other components and integrations except TrueSight Server Automation Integration for CMDB) Adoptium 1.8 Update 422+5 ( TrueSight Server Automation Integration for CMDB) | 10.1.44 | 9.7.753 | Microsoft Visual C++ 2015 Redistributable Update 3 |
* TrueSight Server Automation installs multiple JREs for use by different product components. These JREs are installed in the following directories:
- NSH/br/java: Used by the Application Server
- NSH/jre: Used by the Console
Additionally, the following software is also shipped with TrueSight Server Automation.
TrueSight Server Automationversion | | Version of the packaged application |
|---|
| | (Linux) v7.2.11 (Windows) Not supported |
To browse and view details of the software applications discovered by BMC Atrium Discovery and Dependency Mapping, see Browsing-discovered-software-applications.