Supported platforms


 

This topic lists the operating system platform versions that are supported by . If the UPI does not support your operating system version, you can use the individual component installers to manually install or upgrade a component.

Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

Supported platforms for  installers

The referenced document [xwiki:Automation-DevSecOps.Server-Automation.TrueSight-Server-Automation.tssa244.Planning._inclusionsLibrary._Supported-platforms-for-24-4.WebHome] was not found.

InfoSELinux is supported for TrueSight Server Automation  8.9.01 or later versions.

 

1 For Solaris 11, a separate script-based solution is provided. See How-to-perform-script-based-patch-analysis-for-Solaris-11.2 For HP-UX and CentOS Linux, a separate script-based solution called Vendor Patch Content (VPC) is provided. See How-to-perform-HP-UX-or-CentOS-patch-analysis-using-Vendor-Patch-Content.3 Oracle Solaris 10 also supports 64-bit operating systems that run 32-bit binary files.4 Bare metal provisioning is supported on SCCM 3.2.5 Bare metal provisioning is supported on vCenter ESXi Server 6.5.6 Aries emulator installation is required on all HP-UX servers with IA64 architecture.7 Supports both out-of-the-box and VPC-based patching solutions.For OL 6.x, only the Public repository is supported in offline mode. The Oracle Linux Unbreakable Linux Network (OL ULN) repository is not supported.9For OL 7.x, OL 8.x and OL 9.x the OL ULN repository is supported in both offline and online modes. The Public repository is supported only in offline mode.10 Use the RSCD<TSSAversion>-RHEL8-S390x installer for the installation. If you have an existing agent bundle for zSeries, you need to create a new agent bundle for the installation. For more information about installing agents, see Installing-agents-using-the-Agent-Installer-Job.11 The Hardware Information custom object is not supported.

 

Supported platforms for native installers

Type of native installer

Operating system

Version

Architecture

Agent

NSH

IBM AIX

AIX

7.3

pSeries

Yes

Yes

7.2

pSeries

Yes

Yes

Linux

SuSE

 

15.2 onwards

x86_64

Yes

Yes

zSeries(s390x)

Yes

No

ARM64 (AArch64)

Yes

No

12.5 onwards

x86_64

Yes

Yes

zSeries(s390x)

Yes

No

ppc64le

Yes

Yes

Red Hat Enterprise Linux

9.x

x86_64

Yes

Yes

 

zSeries(s390x)

Yes

No

 

ARM64 (AArch64)

Yes

No

8.x

x86_64

Yes

Yes

 

zSeries(s390x)

Yes

No

 

pSeries (ppc64le)

Yes

Yes

 

ARM64 (AArch64)

Yes

No

7.x

x86_64

Yes

Yes

 

x86

Yes

Yes

 

zSeries(s390x)

Yes

No

 

pSeries (ppc64)

Yes

Yes

 

pSeries (ppc64le)

Yes

Yes

Oracle Linux

 

9.x

x86_64

Yes

Yes

8.x

x86_64

Yes

Yes

7.x

x86_64

Yes

Yes

6.x

x86_64

Yes

Yes

 

x86

Yes

Yes

Amazon Linux

2

x86_64

Yes

No

Oracle Solaris SVR4 package

 

Solaris

 

11

SPARC

Yes

Yes

x86_64

Yes

Yes

x86

Yes

Yes

10

SPARC

Yes

Yes

x86_64

Yes

Yes

x86

Yes

Yes

Debian package

 

Ubuntu Server (LTS version)

 

24.04

x86_64

Yes

No

22.04

x86_64

Yes

No

20.04

x86_64

Yes

No

18.04

x86_64

Yes

Yes

16.04

x86_64

Yes

Yes

x86

Yes

Yes

Debian

12.x

x86_64

Yes

No

11.x

x86_64

Yes

No

1Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-discontinued-features.

For information about using these installers, see:

Database support

This section provides the list of database platforms supported for .

Database type

Supported versions

Oracle - Enterprise Edition (EE) and Standard Edition (SE)

For more information about encrypting your connection to an Oracle database, see Encrypting-your-database-connection.

23c, 23c RAC, 21c, 21c RAC, 19c, 19c RAC, 19c Patch (19.10.00), 18c, 18c RAC, 12c, 12c R2, 12c RAC

SQL Server - Enterprise Edition (EE) and Standard Edition (SE)

For steps on enabling and disabling an encrypted connection to your SQL database server, see Encrypting-your-database-connection.

2022, 2022 Cluster, 2019, 2019 Cluster, 2017, 2016, 2016 Cluster, 2014, 2014 Cluster, 2012, 2012 Cluster, 2012 R2 

Oracle Exadata

Supported on:

  • Oracle Enterprise Edition (EE) (Extreme Performance and High Performance)
  • On-premises and cloud environments

For information the prerequisites for using Oracle Exadata, see Setting-up-an-Oracle-database-for-TrueSight-Server-Automation.

19c, 18c, 12c

Additional platform support associated with patch management

The following sections outline the platform support for patch repositories and the offline patch downloader.

Supported platforms for storing the patch repositories of patch catalogs

The referenced document [xwiki:Automation-DevSecOps.Server-Automation.TrueSight-Server-Automation.tssa244.Planning.Using.Patch-management.Setting-up-the-patch-catalogs.Creating-a-patch-catalog.WebHome] was not found.

Patch offline downloader support

This section provides the list of supported platforms for running the patch offline downloader.

Operating System platform

Version

Architecture / 
Hardware

Microsoft Windows

Windows Server 2022

x64 (64-bit native)

Windows Server 2019

x64 (64-bit native)

Windows Server 2016

x64 (64-bit native)

Windows Server 2012 R2

x64 (64-bit native)

Windows Server 2012

x64 (64-bit native)

IBM AIX  

7.3

pSeries

7.2

pSeries

Oracle Solaris 

11.x

SPARC (64-bit)

Red Hat Enterprise Linux

9.x

64 bit

8.x

64-bit

7.x

64-bit

SUSE Linux Enterprise Server 

15.2 onwards

x64 (64-bit native)

12.5 onwards

x64 (64-bit native)

Oracle Linux (Public repository)

8.x

64-bit

7.x

64-bit

6.x

64-bit

32-bit

Oracle Linux ( OL ULN repository)

 

9.x

64-bit

8.x

64-bit

7.x

64-bit

CentOS

7.x

64-bit

Amazon Linux 

2

64-bit

Rocky Linux
 

9.x

64-bit

8.x

64-bit

1Support for this platform is deprecated. For the complete list of deprecated platforms, see Deprecated-and-discontinued-features.

Virtualization support

This section provides the list of platforms supported as virtualized environments that can be provisioned.

Operating System platform

Version

Architecture /
Hardware 

Microsoft Hyper-V 3.0

NoteGeneration 1 and Generation 2 Hyper-V templates from Microsoft are supported.

SCVMM 2012 R2

 -

SCVMM 2012 SP1

 -

Microsoft Hyper-V 4.0

NoteGeneration 1 and Generation 2 Hyper-V templates from Microsoft are supported.

SCVMM 2012 R2

 -

Oracle Solaris Zones

 

10 u4

x86

SPARC

VMware ESXi Server (via vCenter Server)  

8.0

-

7.0

-

6.7

-

6.5

-

VMware vCenter Server  

8.0

x64

7.0

x64

6.7

x64

6.5

x64

Virtual guest OS support

The following table lists the various guest operating systems supported by each server version:

 

VMware vCenter 

Hyper-V SCVMM

 

7.0

2016

2019

Windows Server 
2012

✅️

✅️

✅️

Windows Server 
2012 R2

✅️

✅️

✅️

Windows Server 2016

✅️

✅️

✅️

Windows Server 2019

✅️

✅️

✅️

Windows Server 2022

✅️

✅️

✅️

RHEL 7.x  (64-bit)*

✅️

✅️

✅️

RHEL 8.x (64-bit)

✅️

✅️

✅️

RHEL 9.x (64-bit)

✅️

✅️

✅️

Ubuntu

✅️

❌️

❌️

Oracle Linux 8.x (64-bit)

✅️

✅️

✅️

Oracle Linux 9.x (64-bit)

✅️

✅️

✅️

For more information on guest operating support customization, see the Guest OS Customization Support Matrix available from the VMware online technical documentation.

Third-party software

The following table lists the third-party software versions shipped with .

TrueSight Server Automation
version

OpenSSL

Java Runtime Environment (JRE) *

Apache Tomcat Web server

Shavlik SDK version

Microsoft Visual C++ Redistributable

24.4

3.0.15

Adoptium 17.0.12+7
(for all other components and integrations except  Integration for CMDB)

Adoptium 1.8 Update 422+5 (  Integration for CMDB)

9.0.95

9.6.758.0

Microsoft Visual C++ 2015 Redistributable Update 3

*   installs multiple JREs for use by different product components. These JREs are installed in the following directories:

  • NSH/br/java: Used by the Application Server  
  • NSH/jre: Used by the Console

Additionally, the following software is also shipped with .

version

Third-party application

Version of the packaged application

24.4

Redis Server

(Linux) v7.2.5

(Windows) Not supported

To browse and view details of the software applications discovered by BMC Atrium Discovery and Dependency Mapping, see  Browsing-discovered-software-applications.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*