Troubleshooting load balancing issues
Resolution for load balancing issues
Symptom | Action | Reference |
|---|---|---|
The following error message is displayed on the UI: Failed to get socket bind address for application server : "serverHostname" due to " <cause of error> | Enter a valid load balancer server name when you set the following parameter by using the set command in the blasadmin utility: set AuthServer LoadBalancerHosts "<loadBalancerhostname1>,<loadBalancerhostname2>" | |
The following error message is logged in the appserver.log file located in the application server installation directory for the specific deployment: Session with session id: %s does not exist in database if user requested using an improper session_id. | Enter a valid session ID in the REST API syntax. | |
The following warning message is logged in the appserver.log file located in the application server installation directory for the specific deployment: Unable to retrieve value for blasadmin "loadBalancerHosts hence load balancer is not enabled. | Set the LoadBalancerHosts parameter by using the set command in the blasadmin utility. | |
If you try to log in after the session has expired, the following error message is logged in the restapi_<>.log file: [ERROR] [::] Error occurred while authenticating api keysInvalid sessionId: active session was not found. Please login [ERROR] [::] Error occurred while authenticating api keysInvalid sessionId: active session was not found. Please login | Log in to the session again. |