Using silent mode to uninstall product components

This topic provides instructions for uninstalling TrueSight Server Automation in silent mode.

• To uninstall the TrueSight Server Automation Console in silent mode, you must specify various options through an options file. This procedure can be performed on the Microsoft Windows, Linux and UNIX platforms.
• Uninstallation of other product components in silent mode (including the Application Server, Network Shell, and RSCD Agent) can be performed on Linux or UNIX platforms, and does not require any additional options.

To uninstall the console in silent mode on Windows or on Linux or UNIX

1. In a text editor, create an options file and specify the options you want to uninstall. For example:
   -U featureClientUtilities
   -U featureNetworkShell
   -U featureConfigurationManagerConsole
   Where:
   -U Uninstalls the product or feature.

2. Run the uninstall program using the -i silent option.
   <uninstallProgram> -i silent -DOPTIONS_FILE="<silentOptionsFilePath>"
   Use an absolute path to the options file. Enclose the path in double quotation marks (" ").

   uninstall.exe -i silent -DOPTIONS_FILE="C:\Program Files\BMC Software\BladeLogic\silent_uninstall.txt"./uninstall -i silent -DOPTIONS_FILE="/opt/bmc/bladelogic/silent_uninstall.txt"

To uninstall other components in silent mode on Linux or UNIX

Use the following command to invoke uninstallation of the TrueSight Server Automation Application Server, Network Shell, or RSCD Agent:

Using silent mode to uninstall the RSCD agent

To uninstall the RSCD agent in silent mode, use the Microsoft Windows Installer.

To use silent mode to uninstall the RSCD agent

1. On the computer where you installed the agent, change the directory to the location of the installer program.
2. At the command prompt, enter the command:
   msiexec /QN /X "<PackageName>|<ProductCode>"
   For example:
   msiexec /QN /X "{10C114523-8CAD-4358-A816-41B487B85A0D}"
   Where
   • /QN — Sets the user interface level to no UI.
   • /X — Specifies the package name or product code, enclosed in quotes.
     • The package name is the installer name (RSCD<version-platform>.msi). If the package resides on the computer on which you are uninstalling, you can specify the package name for the uninstall.
     • The RSCD agent product code is 10C114523-8CAD-4358-A816-41B487B85A0D. You can find the RSCD agent product code in the following registry key:
       HKEY_LOCAL_MACHINE\SOFTWARE\BladeLogic\RSCD Agent\ProductCode