Uninstalling components on Windows


This topic provides instructions for uninstalling TrueSight Server Automation components on Windows.

Before you begin


Before uninstalling components, back up C:\WINDOWS\rsc. This directory holds several important files, including the exports, users, and secure files. These files define communication and security settings for an RSCD agent.

If multiple versions of the TrueSight Server Automation console are installed, the directory holding these files is C:\Program Files\BMC Software\BladeLogicx, where x represents the TrueSight Server Automation installation number.


To uninstall TrueSight Server Automation components on Windows


  1. Perform one of the following actions:
    • From the Start menu, choose Programs > BMC Software > BladeLogic Server Automation Suite > followed by the name of the component that you want to uninstall (for example, Uninstall Server Automation Console).
    • From the Windows Control Panel, open the Add/Remove Programs utility. Select the component that you want to uninstall (for example, TrueSight Server Automation Console), and then click Change/Remove.
  2. In the confirmation dialog box, click OK.

    Warning

    When uninstalling the TrueSight Server Automation Console, after the uninstallation process has begun, do not cancel the uninstallation by ending the task in Task Manager or by clicking Close (X) on the Uninstallation window.

    When uninstallation is complete, a message is displayed.

  3. Click Finish.

Note

  • Uninstallation does not delete few of the log files that TrueSight Server Automation creates.
  • For versions 22.2 and later, the BladeLogicRSCD user is deleted during uninstallation of RSCD Agent, irrespective of the environment variable, BMC_SA_USER_DELETE. After uninstalling the RSCD Agent, you can manually delete the back up profile directory of the BladeLogicRSCD user (for example, C:\Users\BladeLogicRSCD_deleteMe_5_18_2022_23_57_15). 


 

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