Using the Health and Value dashboards

This topic explains how to access the Health and Value dashboards, and it provides some simple user instructions. This topic contains the following sections:

• • What are the Health and Value dashboards?
  • Accessing the dashboards
  • Viewing detailed information in the Health Dashboard
  • Defining thresholds for the Health Dashboard
  • Exporting tabular information from the Health Dashboard
  • Exporting the entire Health Dashboard
  • Sending the Health Dashboard Violation Report
  • Ops dashboard
  • Troubleshooting the Health Dashboard

What are the Health and Value dashboards?

Through the TrueSight Server Automation console or through a web browser, you can access the following two dashboards: 

• The Health Dashboard provides a single interface that gathers information about TrueSight Server Automation system components and assesses how well they are functioning. 
• The Value Dashboard provides metrics on the potential value that can be realized by your organization by using TrueSight Server Automation.
  
  

Health Dashboard

Accessing the dashboards

The Health and Value Dashboards can be accessed from:

• The Quick Start page
• The Configuration menu
• A browser, by entering a URL

Before you begin

To view the dashboards, some prerequisites must be satisfied:

• To access the dashboards through the TrueSight Server Automation console, you must be logged in as the BLAdmins role.
• Currently, the following browsers are supported:
  
  • Google Chrome 90.0
  • Mozilla Firefox 88.0.1
• To launch the Health dashboard, ensure that your default Internet browser has the relevant SSL or TLS options enabled.
• To launch the Value Dashboard, you must first define a connection to a TrueSight Smart Reporting for Server Automation server. Use the following blasadmin command to provide a URL and a port:
  blasadmin set AppServer TSSADWServerURL protocol://tssadw_server:port
  The default port is 9443.
• (Required for both Health and Value Dashboards) If the database server is running on SQL Server, the bladelogic database schema owner used by TrueSight Server Automation must be granted the following permission for obtaining data (such as database sizing data) to populate the dashboards:
  GRANT VIEW SERVER STATE TO <BLADELOGIC_DB_SCHEMA_OWNER>

To access dashboards from the Quick Start page

1. Display the  Quick Start page for TrueSight Server Automation. 
   The Quick Start page displays when you first open the console. You can also select Configuration > Quick Start to launch the Quick Start page.
2. Click one of the tabs at top to open a dashboard:
   
   • Health Dashboard
   • Value Dashboard

To access dashboards from a menu

Select one of the following:

• Configuration > Health Dashboard
• Configuration > Value Dashboard

To access dashboards from a web browser

1. Use a web browser to access the following URL:
   https://<Application_Server>:<port>/dashboard
   
   <Application_Server>  is the fully qualified name or IP address of the primary Application Server that supports the dashboards, and on which the Tomcat service has been enabled (as described in Enabling-web-services ).
   <port>  is the port on the Application Server on which the Tomcat service is running. The default port is 9843.
   
   For example, https://aus-bsa-004:9843/dashboard 
   A login page opens.
   
2. Enter a login ID, password, and authentication method.
   When accessing the dashboards from a web browser, all authentication methods are supported except for PKI and AD/Kerberos.

To refresh information on the Health Dashboard

To populate or refresh the dashboard, do one of the following:

• Run the Dashboard Update Job from the console (Jobs > BMC Maintenance > Dashboard >  Dashboard Update Job).
  

• Execute the following BLCLI command:
  blcli -v <profile name> -r BLAdmins Utility generateDashboardReport

Each time you run the job or execute the command, the dashboard, it obtains and displays fresh information.

Viewing detailed information in the Health Dashboard

Buttons on the left of the Health Dashboard provide detailed information about each category of information the dashboard offers:

Defining thresholds for the Health Dashboard

You can define specific thresholds for different properties in the recommendedValues.properties file. The file is located at the following location:

The recommendedValues.properties file contains the following settings that you can modify to set specific thresholds:

Exporting tabular information from the Health Dashboard

The Health Dashboard presents some types of information in a tabular form. For example, Advanced Options such as Patch Job run counts appear in tabular format.

You can export any information in tabular format to a comma-separated value (CSV) format. After exporting to CSV, you can easily import that information into a spreadsheet.

Exporting the entire Health Dashboard

You can export the entire Health Dashboard in a zip format. When you extract the zip file, the extracted folder appears which contains HTML and CSV files. Before you export the dashboard, access it at least once by using the methods mentioned in Accessing the dashboards section.

To export Health Dashboard

1. In the TrueSight Server Automation console, select Configuration > Generate Support Data.
2. Select Dashboard Export.
3. Click Generate Data.
4. Specify the location where you want to store the zip file.
5. In the Object Name field, enter a name for the zip file.
6. Click Save.
   
   

TrueSight Server Automation generates data and creates a zip file. Unzip the file. This file unzips to create a Dashboard\<timestamp> subdirectory. Browse to the Dashboard\<timestamp> directory and open Home.html in any web browser.

The version of the Health Dashboard that is, exported in a HTML format, depends on the dashboard schedule.

Sending the Health Dashboard Violation Report

You can send the Health Dashboard Violation report to different users through a system-generated email. To send the report, run the following command in the blasadmin console and restart the Application Server:

set Dashboard RecommendationEmailAddress <valid email address>

where <valid email address> is the address to which the mail should be sent.

If you do not set the value of this attribute, the report is sent to the email address set in the following attribute:

set emailconfig fromaddress <valid email address>

Ops dashboard

NEW IN 20.02.01 On the Health Dashboard, click the Ops Dashboard link to navigate to the Ops dashboard that displays the consolidated status of jobs in your environment. For details, see Operations-dashboard.

Troubleshooting the Health Dashboard

For tips on solving problems with the Health Dashboard, see Troubleshooting-the-Health-Dashboard-and-Value-Dashboard.