Upgrading

TrueSight Server Automation provides a centralized upgrade UI for upgrading all TrueSight Server Automation components.

BMC recommends using the centralized UI in the unified product installer, but also provides the individual component installers for operating systems that are not supported by the unified product installer. For a centralized upgrade of multiple product components, you can also choose to run the unified product installer in unattended (silent) mode.

Important

If your TrueSight Server Automation environment includes TrueSight Smart Reporting for Server Automation, upgrade it before upgrading TrueSight Server Automation.

High-level steps for the upgrade

Click one of the following tabs:

You can continue to use the earlier versions of RSCD agents without upgrading them to the latest version. However, ensure that their version is 8.9.03 or later to use the patching capabilities in TrueSight Server Automation. For more information, see this flash notification.

Important

  • After you upgrade from TrueSight Server Automation version earlier than 8.9.02, update the appserver-options.properties file to change the TLS protocol setting for the EnabledRSCDProtocols parameter to TLSv1,TLSv1.2 and restart the Application Server. For information, see Configuring-the-TLS-protocol.
    Make sure that this TLS setting change is made for all the deployment types.
  • Smart Hub upgrade using the Unified Product Installer is not supported. If your TrueSight Server Automation environment contains one or more Smart Hubs, you must upgrade them manually to match the version of upgraded TrueSight Server Automation.
  • If you upgrade TrueSight Server Automation to 21.02 and you have one or more Smart Hubs in your environment, make sure to upgrade the Smart Hubs to 21.02. Smart Hub versions earlier than 21.02 are not compatible with 21.02 Application Server.

Additional upgrade information

Which upgrade method should I use?

Click here to expand a flowchart that can help you decide which upgrade method to use.

 

upgrade_flowchart.png

Artifacts installed when you upgrade with the unified product installer

When you upgrade your TrueSight Server Automation environment using the unified product installer, the installer no longer installs or upgrades the following artifacts:

  • ZipKits
  • blcontent
  • SCAP compliance jobs creation
  • Quick start page

If you want to install or upgrade these artifacts, see any of the following topics:

 

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