Troubleshooting the Smart Agent issue

This topic describes how to troubleshoot the issue that you encounter when working with a Smart Agent.

Problem

When multiple application servers process the same work request from a Smart Agent for the same target server simultaneously, the request on one application server completes successfully, and on the other, it results in the following exception in the application server log:

Solution

Ignore the exception as the work request is processed successfully by the other application server.