Uninstalling components on Windows

This topic provides instructions for uninstalling TrueSight Server Automation components on Windows.

Before you begin

Before uninstalling components, back up C:\WINDOWS\rsc. This directory holds several important files, including the exports, users, and secure files. These files define communication and security settings for an RSCD agent.

If multiple versions of the TrueSight Server Automation console are installed, the directory holding these files is C:\Program Files\BMC Software\BladeLogicx, where x represents the TrueSight Server Automation installation number.

To uninstall TrueSight Server Automation components on Windows

1. Perform one of the following actions:
   • From the Start menu, choose Programs > BMC Software > BladeLogic Server Automation Suite > followed by the name of the component that you want to uninstall (for example, Uninstall Server Automation Console).
   • From the Windows Control Panel, open the Add/Remove Programs utility. Select the component that you want to uninstall (for example, TrueSight Server Automation Console), and then click Change/Remove.

2. In the confirmation dialog box, click OK.

   Warning

   When uninstalling the TrueSight Server Automation Console, after the uninstallation process has begun, do not cancel the uninstallation by ending the task in Task Manager or by clicking Close (X) on the Uninstallation window.

   When uninstallation is complete, a message is displayed.

3. Click Finish.

   Note

   • Uninstallation does not delete some log files that TrueSight Server Automation creates.
   • During uninstallation of RSCD Agent, if environment variable BMC_SA_USER_DELETE is not set to true, the BladeLogicRSCD user does not get deleted. Perform the following steps to delete the BladeLogicRSCD user: 
     1. Remove the BladeLogicRSCD user's profile:
        1. Ensure that you have the permissions to delete the profile directory.
        2. Click Start. Right-click My Computer, and select Properties.
        3. In the System Properties dialog box, click the Advanced tab.
        4. Under User Profiles, click Settings.
        5. Select the BladeLogicRSCD user profile that you want to delete, and click Delete.
     2. If the profile directory exists, delete it.
     3. Delete the BladeLogicRSCD user by using the following command: net user BladeLogicRSCD /delete