Upgrading the Smart Hub silently

You can upgrade the Smart Hub silently.

NEW IN 20.02.01 The Smart Hub installer includes an additional optional component called the Smart Hub Gateway. If you want to manage the servers in private networks (in on-premises or cloud environments such as AWS) where inbound connectivity with the RSCD Agents is not available, you must install the Smart Hub Gateway.

Do the following:

  1. Log in to the system where you want to upgrade the Smart Hub.
    • (Windows) Log in as an administrator.
    • (UNIX and Linux) Log in as a root user.
  2. Extract the Smart Hub installer files to a directory of your choice.
    • (Windows) Extract SMARTHUB<version>-WIN64.zip
    • (Linux) Extract SMARTHUB<version>-LIN64.zip
  3. Navigate to the directory that contains extracted files.

  4. Run the following command:

    • (Windows) 

      ./setup.bat --silent --upgrade --install-upgrade-smarthub-gateway --smarthub-gateway-port 1080

    • (UNIX and Linux)

      ./setup.sh --silent --upgrade --install-upgrade-smarthub-gateway --smarthub-gateway-port 1080

    where, 
    -- silent indicates accepting the end user license agreement and proceeding with the silent installation.
    -- upgrade indicates upgrading the Smart Hub. 
    -- NEW IN 20.02.01 install-upgrade-smarthub-gateway indicates installing or upgrading the Smart Hub Gateway. The Smart Hub Gateway is upgraded when the previously installed Smart Hub Gateway version is lower than the current Smart Hub Gateway version. 

  5. Verify that the Smart Hub and Smart Hub Gateway is up and running:
    • (Windows)
      1. On the search bar, enter services.msc.
      2. Verify that the following services are running:
        • TrueSight Server Automation Smart Hub
        • TrueSight Server Automation Smart Hub Gateway
        • TrueSight Server Automation Smart Hub Redis (Displayed only when the Redis Server packaged with the Smart Hub is used)
    • (Linux) Run the following commands to view the status of Smart Hub and Smart Hub Gateway:
      • systemctl status smarthub.service
      • systemctl status smarthub.gateway.service

 

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