Installing an RSCD agent (Windows)

This topic provides instructions for installing an RSCD agent on a Microsoft Windows computer other than a replicated domain controller. This topic includes the following sections:

• • Before you begin
  • To install an RSCD agent
  • Where to go from here

To install on replicated domain controllers, see Installing-RSCD-agents-in-a-replicated-domain-controller-environment.

To perform a silent installation of an RSCD agent, see Using-silent-mode-to-install-an-RSCD-agent-Windows.

Before you begin

• The RSCD agent for Microsoft Windows requires that the Server service is running in order to function correctly.
• For a server to provide information about Windows Group Policy objects, the file secedit.exe must be installed on the server, and it must be included in the server's executable path.
• If the server is a domain member or domain controller, confirm that the Net Logon service is enabled and running before installing the RSCD agent. The agent uses the Net Logon service to determine the domain and obtain information about the machine. If the server is not part of a Windows domain, the agent uses a different method for determining machine information. Additionally, the automation principal feature uses the Net Logon service to access domain user information so the automation principal can act as a domain user. Note: If you subsequently remove the agent computer from the domain, you must also remove the Net Logon dependency (via the registry) and restart the agent. Otherwise, the agent will not start.
• The patch analysis function of BMC Server Automation requires the Microsoft XML (MSXML) parser version 6.0 SP2 or later to be installed on the server on which the RSCD agent is installed. You can install the RSCD agent on a computer on which MSXML is not installed, but patch analysis does not function correctly until MSXML 6.0 SP2 or later is installed.
• If you are using Windows Terminal Services or Citrix Presentation Server to install or if you are installing on a Windows operating system, use one of the following methods to install:
  • Install in Install mode rather than Execute mode. For information, see Using-Install-mode-instead-of-Execute-mode.
  • Install using the Windows Add or Remove Programs utility.

To install an RSCD agent

The following example uses a typical installation mode to install on a Windows 64-bit server. 

The Typical mode uses a "ready to install" setup with default settings for:

• RSCD agent installation folder. The default is C:\Program Files\BMC Software\BladeLogic\RSCD
• Security preferences defined in the secure, exports, and users.local configuration files
• Location of agent log files. The default is C:\Program Files\BMC Software\BladeLogic\RSCD
• Secure log files (enabled)
• Logging of remote keystrokes (enabled)

To change those settings use the Custom mode.

Failed to execute the [excerpt-include] macro.

Where to go from here

Installing-the-BMC-Server-Automation-Console-and-Network-Shell-Windows