Considerations for upgrading to version 8.2 and later

This topic describes considerations if you are upgrading from a previous version to version 8.2.

Warning

Upgrading to 8.2 SP1 from version 8.1 SP5 is not a supported upgrade path.

Additional Windows requirements for patch management (applies to version 8.2 SP1 and later)
Potential upgrade issue when upgrading from version 8.1, 8.1 SP1, or 8.1 SP2
Upgrade to version 8.2 disables PropertySync
Upgrade to version 8.2 deprecates the Provision provisionDevice BLCLI command
Upgrade to version 8.2 causes Citrix XenServer Provision Jobs to fail

Additional Windows requirements for patch management (applies to version 8.2 SP1 and later)

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Potential upgrade issue when upgrading from version 8.1, 8.1 SP1, or 8.1 SP2

If you are upgrading to version 8.2 or 8.2 SP1 from a version 8.1, 8.1 SP1, or 8.1 SP2 environment, contact BMC Customer Support prior to upgrading. You may require an SQL script to be executed prior to performing data migration. Customer Support will provide you with a diagnostic SQL script (VGPCustomConfig_diagnostic.sql) to verify if the additional 8.2 pre-migration script is required.

To contact Customer Support, see the Customer Support website at http://www.bmc.com/support. If you do not have access to the web and you are in the United States or Canada, contact Customer Support at 800 537 1813. Outside the United States or Canada, contact your local BMC office or agent.

Upgrade to version 8.2 disables PropertySync

In BMC Server Automation version 8.2, the PropertySync feature has been deprecated. During migration of the database to version 8.2, the Data Migration Manager disables PropertySync and the migration results table displays the migration warning: PropertySync has been changed from true to false. The PropertySync feature has been deprecated as of 8.2. Please contact Support for further assistance.

Upgrade to version 8.2 deprecates the Provision provisionDevice BLCLI command

Earlier releases supported the Provision:provisionDevice command. This command has been deprecated. BMC recommends that you use the ProvisionJob:createProvisionJob command instead.

Upgrade to version 8.2 causes Citrix XenServer Provision Jobs to fail

After an upgrade to BMC Server Automation version 8.2, existing Citrix XenServer Provision Jobs fail (QM001706976). Failed jobs display the error message:

com.bladelogic.om.infra.mfw .util.BlException: Proxy cannot be null, Error: Proxy cannot be null

Workaround: Open the Provision Job in the content editor. On the Server Settings panel, browse the Server Properties option to select or create a valid agentless managed object (AMO). For more information, see Creating-and-modifying-Provision-Jobs.