Database and data migration issues
The following topics apply to troubleshooting issues with database and data migration:
Database cleanup command does not work
The first attempt to delete some BMC Server Automation objects using Delete cleanupDatabase might fail. However, subsequent runs of Delete cleanupDatabase delete the objects.
Data Migration Manager upgrades fail
When you launch upgrades from the Data Migration Manager console, the console must remain open and connected to the upgrade process until the process completes. The upgrade process fails if:
- You close the console — Do not close the console.
- The session times out — If you are running the upgrade using a remote console, disable session timeouts before launching the Data Migration Manager.
- The session loses connection to the upgrade process for any reason — Check network connections.
Schema changes
BMC does not recommend, nor does it support database schema changes.
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*