Reports server requirements

The server on which you install BMC Decision Support for Server Automation is called the reports server. This topic lists requirements for the reports server and the third-party software used by the reports server.

• Software requirements
• Operating system and hardware requirements
• Third-party software

Software requirements

The reports server must meet the following requirements:

• The database type used by BMC Decision Support for Server Automation and BMC Server Automation must be same.
• A supported operating system (see Platform-support)
   Ensure that your server has the required libraries for your operating system (see Linux-system-requirements).
• A Remote System Call Daemon (RSCD) agent (installed and licensed)
• BMC Server Automation Network Shell version 8.9 or later
• The database type and version used by the reports data warehouse must be the same as used by the BMC Server Automation database. For details, see Database-support.

• An Oracle 32-bit client software (only for deployments with the Oracle database)
  The ORACLE_HOME environment variable should be set to the Oracle client installation path.

  Note

  Cognos requires an Oracle 32-bit client on both 32-bit and 64-bit computers. Installing the 64-bit Oracle client and copying 32-bit libraries into the lib32 directory will not work as supported in previous releases. 

  If you have installed a 64-bit client, an error message appears while installing BMC Decision Support for Server Automation. In that case, install the 32-bit client. 

  The following table shows the supported operating system and Oracle installation combinations. This table also includes the database client software requirements for the reports server.

  Operating system and Oracle combinations

  Database	Platform support	Installation requirement	Tool required
  Oracle	Windows, UNIX	When installing the client, select the Administrator installation type. The insta-client installation type is not sufficient.	SQL*Loader (sqlldr)

• (Applicable for Oracle only) DBA privileges (sys account privileges) are required to create tablespaces and users for the reports data warehouse. Only a sys user can grant dbms_lob permission to a user and this permission is required for a reports data warehouse user.
• Microsoft SQL Server client software (only for deployment with the SQL Server database)

Operating system and hardware requirements

The following table lists the recommended and minimum requirements for the server on which you install BMC Decision Support for Server Automation:

Requirements for reports server 

If the reports server is a virtual setup instead of an actual hardware server, the minimum memory requirement is 12 GB.

Third-party software

BMC Decision Support for Server Automation uses the following third-party software for its various components: