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Reports server requirements

The server on which you install BMC Decision Support for Server Automation is called the reports server. This server must have the following software installed on it:

  • Database type used by BMC Decision Support for Server Automation and BMC Server Automation must be same.
  • A supported operating system (see Platform-support)
     Ensure that your server has the required libraries for your operating system (see Linux-system-requirements).
  • A Remote System Call Daemon (RSCD) agent (installed and licensed)
  • BMC Server Automation Network Shell version 8.2 or later

  • Oracle 32-bit client software (only for deployments with the Oracle database)
    The ORACLE_HOME environment variable should be set to the Oracle client installation path.

    Note

    Cognos requires Oracle 32-bit client on both 32-bit and 64-bit computers. Installing 64-bit Oracle client and copying 32-bit libraries into the lib32 directory will not work as supported in previous releases. 

    If you have installed 64-bit client, an error message appears while installing BMC Decision Support for Server Automation. In that case, install the 32-bit client. 

     

  • Microsoft SQL Server client software (only for deployment with the SQL Server database)
  • The database type and version used by the reports data warehouse must be same as used by the BMC Server Automation database. For details, see Database-support.

The following table lists the recommended and minimum requirements for the server on which you install BMC Decision Support for Server Automation:

Requirements for reports server 

Operating systems

Processor/Speed

Memory

Available disk space

Novell SUSE

2 Xeon, 2 GHz or better

Recommended: 16 GB

Minimum: 8 GB

Recommended: 12 GB

Minimum: 6 GB

Red Hat Linux

2 Xeon, 2 GHz or better

Recommended: 16 GB

Minimum: 8 GB

Recommended: 12 GB

Minimum: 6 GB

Microsoft Windows

2 Xeon, 2 GHz or better

Recommended: 16 GB

Minimum: 8 GB

Recommended: 12 GB

Minimum: 6 GB

If the reports server is a virtual setup instead of an actual hardware server, the minimum memory requirement is 12 GB.

BMC Decision Support for Server Automation uses the following third-party software for its various components:

Product version

Java Runtime Environment (JRE) version (shipped with product)

Apache Tomcat version for BMC Decision Support for Server Automation Console

Apache Tomcat version for reports portal (Cognos)

Apache HTTP Server (Web Server) version

OpenSSL version

8.8.00

7 Update 80

8.0.23

6.0.35

2.4.12

1.0.2f

Note

  • The reports server must be a dedicated server and not have any other Java-based applications residing on it. BMC Decision Support for Server Automation overwrites the JAVA_HOME environment variable during the installation.
  • Having another Java-based application installed on the same server that uses a different version of JRE causes a conflict.
  • BMC Decision Support for Server Automation must be installed on a separate server than the BMC Server Automation application server.

 

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