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Where to find more information
Supported versions of BMC Server Automation
Service Pack 1 supports the following versions of BMC Server Automation:
- 8.6, 8.6 SP1
- 8.5, 8.5 Patches, 8.5 SP1, 8.5 SP1 Patches
Enhancements
Service Pack 1 has been enhanced with the following features.
New openSSL version
BMC Decision Support for Server Automation version 8.6.01 supports version 1.0.1l of openSSL.
Change in folder name
The Health Dashboard and BSA Value Dashboard reports are now located in the Dashboard folder under Public Folders.
Downloading the service pack
Installing Service Pack 1 installs the entire BMC Decision Support for Server Automation product. You can download the service pack files from the BMC Electronic Product Distribution (EPD) website at http://webapps.bmc.com/epd. The version number shown on EPD is 8.6.01.
Click here to see the procedure for obtaining the service pack files.
Create a directory in which to place the downloaded files.
Note
On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.
- Go to http://www.bmc.com/available/epd.html.
- At the logon prompt, enter your user ID and password, and click Submit.
- On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
- If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see according to the EPD site Help; otherwise, skip to step 6.
Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.
Note
If you are downloading a patch, select the Product Patches tab.
- Click the Go To Licensed Products View link.
- Expand BMC Decision Support for Server Automation to show its versions, then expand version 8.6 for your desired platform and language to see the available patches and service packs.
- Select the BMC Decision Support for Server Automation installation files and the corresponding Cognos installation files.
- Click Download (FTP) or Download Manager:
- Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
- Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops. This method requires a one-time installation of the AkamiNetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically.
Installing the service pack as a fresh product installation
For information about installing Service Pack 1, see Installing.
Upgrading to Service Pack 1
To upgrade to Service Pack 1, complete the tasks described in this section.
Review the supported upgrade paths
To review the versions that are supported for upgrading to Service Pack 1, see Supported-upgrade-paths.
For more information about upgrading, see the topics listed in Upgrading.
Run the service pack installer
For information about installing Service Pack 1, see Installing.
Perform the postinstallation tasks
For information about postinstallation tasks, see Configuring-after-installation.