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Service Pack 2: 8.3.02

This topic contains information about fixes and updates in this service pack, and provides instructions for downloading and installing the service pack. 

Tip

For information about issues corrected in this service pack, see Known-and-corrected-issues.

Enhancements

Service Pack 2 provides the following enhancements.

Handshake functionality between ETL and BMC Server Automation database

This release introduces the handshake functionality between the BMC BladeLogic Decision Support for Server Automation ETL and the BMC Server Automation database. This functionality informs you whether ETL is running when you try running the Database Maintenance utility on the BMC Server Automation database. Also, it informs you whether the Database Maintenance utility is running on the BMC Server Automation database when you try running ETL, as follows:

  • If you try running ETL and the Database Maintenance utility is running on the BMC Server Automation database in offline mode, the following error message appears in the Metadata Navigator at the CHECK_BSA_DB_CLEANUP step:

    Offline BSA DB Maintenance is running so cannot start ETL. Please wait till completion 

    BMC recommends that you let the Database Maintenance utility complete. After that, run ETL.

  • If you try running ETL and the Database Maintenance utility is running on the BMC Server Automation database in online mode, the following error message appears in the Metadata Navigator at the CHECK_BSA_DB_CLEANUP step:

    Online BSA DB Maintenance is running so cannot start ETL. Please wait till completion

    You can use the -b option in the run_etl.nsh script to stop the Database Maintenance utility, as shown in the following command:

    ./run_etl.nsh -s <siteID> -v <blVersion> -b [-d <logLevel>] [-p <parallelismLevel>] [-f <propertyFile>] [-l <1>|<0>]

    When you use this option, the script waits for 90 seconds for the Database Maintenance utility to stop. If the utility does not stop, ETL terminates with the following error message:

    Online BSA DB Maintenance taking longer than required so aborting ETL. 

    Note

    (Oracle only) To use the -b option, the BMC Server Automation database user must be assigned the DBMS_LOCK permission.

  • If you try running the Database Maintenance utility on the BMC Server Automation database and ETL is running, the Database Maintenance Wizard displays an error message similar to the following: 

    Database Maintenance cannot be started due to following reason(s): ETL Process is running on the database.

    In this case, you must wait until ETL completes and then, re-run the Database Maintenance utility.  

  • If ETL or the database maintenance process does not complete and any of these processes is in a hung state, use the following methods to stop the processes:
    • To stop ETL, use the stop_etl.nsh script.  
    • To stop the database maintenance process, stop the Database Maintenance utility.

Dashboard reports for new compliance templates

This service pack includes the dashboard reports for the the following new compliance templates:

  • DISA Windows 2008 R2 DC
  • DISA Windows 2008 R2 MS
  • DISA Windows 2008 DC
  • DISA Windows 2008 MS
  • CIS RHEL 6

New Compliance Template Latest Version filter

With this service pack, the compliance reports include a new compliance filter, Compliance Template Latest Version. If you make changes to a component template or rename the template on BMC Server Automation, you can use this filter to display only the latest version of that component template in reports. 

Support for Apache version 2.2.24

Starting with this service pack, BMC BladeLogic Decision Support for Server Automation supports  version 2.2.24 of Apache to address security vulnerabilities.

Supported versions of BMC Server Automation

Service Pack 2 supports the following versions of BMC Server Automation:

  • 8.2 and all its service packs
  • 8.3, 8.3 SP1, 8.3 SP2

Downloading the service pack

Installing Service Pack 2 installs the entire BMC BladeLogic Decision Support for Server Automation product. You can download the service pack files from the BMC Electronic Product Distribution (EPD) website at http://webapps.bmc.com/epd. The version number shown on EPD is 8.3.02.

Click here to see the procedure for obtaining the service pack files.

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Installing the service pack as a fresh product installation

For information about installing Service Pack 2, see Installing.

Upgrading to Service Pack 2

 To upgrade to Service Pack 2, complete the tasks described in this section.

Review the supported upgrade paths

To review the versions that are supported for upgrading to Service Pack 2, see Supported-upgrade-paths.

For more information about upgrading, see the topics listed in Upgrading.

Run the service pack installer

For information about installing Service Pack 2, see Installing.

Perform the postinstallation tasks

For information about postinstallation tasks, see Configuring-after-installation.

Related topic

Known-and-corrected-issues

 

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