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Reports server requirements

The server on which you want to install 

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, called the reports server, must have the following software installed on it:

  • A supported operating system (see Platform-support)
     Ensure that your server has the required libraries for your operating system (see system requirements).
  • A Remote System Call Daemon (RSCD) agent (installed and licensed)
  • BMC Server Automation Network Shell version 8.1 or later
  • Oracle 32-bit client software (even on a 64-bit computer). If you have installed Oracle 64-bit client, you must copy the Oracle 32-bit client libraries (from another 32-bit client installation) in the ORACLE_HOME/lib32 directory. If the lib32 directory does not exist, create it. Version of Oracle 32-bit client (from where you are copying the libraries) must match with the version of Oracle 64-bit client.
  • Microsoft SQL Server client software (only for deployment with the SQL Server database)
  • The database type and version of the reports data warehouse must be same as used by the 

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    database. For details, see Database-support.

The following table lists the recommended and minimum requirements for the server on which you install  

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:

Requirements for the reports server

Operating systems

Processor/Speed

Memory

Available disk space

Novell SUSE

2 Xeon, 2 GHz or better

Recommended: 16 GB

Minimum: 8 GB

Recommended: 12 GB

Minimum: 6 GB

Red Hat Linux

2 Xeon, 2 GHz or better

Recommended: 16 GB

Minimum: 8 GB

Recommended: 12 GB

Minimum: 6 GB

Microsoft Windows

2 Xeon, 2 GHz or better

Recommended: 16 GB

Minimum: 8 GB

Recommended: 12 GB

Minimum: 6 GB

If the reports server is a virtual setup instead of an actual hardware server, the minimum memory requirement is 12 GB.

BMC Decision Support for Server Automation uses the following third-party software for its various components:

Product version

Java Runtime Environment (JRE) version
(shipped with product)

Apache HTTP Server (Web Server) version

OpenSSL version

8.3.03

6 Update 24

2.2.24

1.0.1e

8.3.02

6 Update 24

2.2.24

1.0.1e

8.3.01

6 Update 24

2.2.22

(Windows) 0.9.8t
(UNIX) 1.0.1c

8.3.00

6 Update 24

2.2.22

 

(Windows) 0.9.8t

(UNIX) 1.0.1c

Note

  • BMC recommends that the reports server be a dedicated server and not have any other Java-based applications residing on it. BMC Decision Support for Server Automation overwrites the JAVA_HOME environment variable during the installation.
  • Having another Java-based application installed on the same server that uses a different version of JRE causes a conflict.

 

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