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FAQ

This section provides answers to frequently asked questions (FAQ) for BMC BladeLogic Decision Support for Server Automation.

Where can I find information about the platforms currently supported for BMC BladeLogic Decision Support for Server Automation product versions?

You can find information about supported platforms on BMC Support Central, under Product Availability and Compatibility.

What are the supported BMC Server Automation versions?

For information about supported BMC Server Automation versions, see BMC-Server-Automation-requirements.

Which versions of third-party products are supported by BMC Decision Support for Server Automation?

Product version

Java Runtime Environment (JRE) version
(shipped with product)

Apache HTTP Server (Web Server) version

OpenSSL version

8.3.03

6 Update 24

2.2.24

1.0.1e

8.3.02

6 Update 24

2.2.24

1.0.1e

8.3.01

6 Update 24

2.2.22

(Windows) 0.9.8t
(UNIX) 1.0.1c

8.3.00

6 Update 24

2.2.22

 

(Windows) 0.9.8t

(UNIX) 1.0.1c

What are the supported upgrade paths?

See Supported-upgrade-paths.

Where do I find Inventory-Templates.zip in BMC Decision Support for Server Automation?

For information Inventory templates, see Installing-Inventory-templates-and-other-scripts.

I need to write a custom report. Where do I start?

See Creating-ad-hoc-reports.

I don't have access to Report Studio in BMC BladeLogic Decision Support for Server Automation? What should I do?

To use Report Studio, you must purchase a license for it and then enable it using the instructions that you are given when you purchase the license. To obtain the license, contact BMC Support.

How do I edit existing reports?

You can edit existing reports using Report Studio. To use Report Studio, you must purchase a license for it and then enable it using the instructions that you are given when you purchase the license. For information about editing reports, see the IBM Cognos 8.4 Business Intelligence Report Studio Professional Authoring User Guide at PDFs.

How do I create a report template and customize the branding?

See Creating-report-templates-and-customizing-branding.

How do I change the default timeout period for the BMC Decision Support for Server Automation portal?

See Accessing-the-interface.

How do I create report views?

For information about creating report views, see the IBM Cognos Connection User Guide at PDFs.

 

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BMC Decision Support for Server Automation 8.3