Installing the Inventory Templates

To resolve issue QM001741722, you must run the Inventory Template installer. For more information about this corrected problem, see Problems corrected in Service Pack 5.

• • Additional considerations
  • To add a temporary file as a configuration file in the Config Object Dictionary view

For information about installing the new Inventory Templates, see Inventory-Release-Notes-Content-v8.1.5.pdf in the Inventory_Extended_Objects.tar. To download the .tar file, see Downloading-the-installation-files.

Additional considerations

If the Server (lanmanserver) service is not running on the target server, the os_config Extended Object does not show any data for Windows Shares. However, the Extended Object writes the $HOST_NAME=lanmanserver service is not running message to a file. To view this file, add a temporary file as a configuration file in the Config Object Dictionary view.

To add a temporary file as a configuration file in the Config Object Dictionary view

1. Select Configuration > Config Object Dictionary View.
2. In the Configuration Files tab, sort the output by configuration files.
3. Click the Add Configuration Object (+) icon to add a configuration file.
4. Select the Configuration File option.
5. Click Next.
6. In the File path field, enter ??TARGET.RSCD_DIR??/tmp/os_config_file.
7. In the Grammar file field, select the name = value grammar (nsvp.gm) option.

8. Click Finish. 

   Note

   The configuration file list shows a configuration file only if the Server (lanmanserver) service is down.

In case of reporting, the following example shows how the data is processed if the Server (lanmanserver) service is not running on the target server:

1. If the Server service is running on, say, January 10, data is collected for Windows Shares. The Server Configuration reports show that data.
2. If the Server service is down on January 11, the BMC BladeLogic Server Automation snapshot does not capture any data for Windows Shares. Therefore, the Server Configuration reports generated when Inventory Date is specified as January 11 do not show that data. However, you can still view the data for the January 10 snapshot by specifying Inventory Date as January 10.