BMC Atrium Orchestrator workflows and adapters

BMC-SA-CLA_ITSM_Integration

This module comprises of all business logic required for successful implementation of BMC Change Automation.

AutoPilot-AD-Utilities

This module activates all basic utility workflows.

BMC-SA-CLA_ITSM_Integration:SetConnectionDetails

This workflow enables BMC Atrium Orchestrator to establish a connection with automation system and change management. It is a one-time configuration invoked by the automation system during post-installation configuration to integrate with BMC Atrium Orchestrator.

The workflow is not invoked again until there is a change in connection details from automation system or change management system.

BMC-SA-CLA_ITSM_Integration:ITSM_Integration:Blade:Process Request

This workflow is invoked by automation system every time a Request For Change (RFC) is sent to BMC Atrium Orchestrator. This enables BMC Atrium Orchestrator to receive a RFC from the automation system or update a RFC.

BMC-SA-CLA_ITSM_Integration:Setup_Validation:OneClickValidation

This workflow invokes the one-click integration validation test to validate whether the integrations with component products in BMC Change Automation are working correctly.

CLA_DBActorAdapter

This is a type of SQL actor adapter which provides the ability to interact with a configured database. 

CLA_MonitorAutomation and
CLA_MonitorRemedy

These are SQL monitor adapters which query a SQL database at regular intervals.

CLA_WSAdapter

This is a web service adapter used to make Remote Procedure Call (RPC) requests using Simple Object Access Protocol (SOAP).

CLA_WSAdapterSync

This is a web service adapter that is used for sync calls with a timeout of five seconds.