User goals and features


The following table lists the BMC Change Automation users and their goals, and instructions about how they can achieve those goals.

 

 My goals are...

Features supporting the goal

Product

Automation Engineer

  • Configure job types
  • Enable Operator-Initiated Change use case
  • Enable Change-Initiated Job use case
  • Execute automation jobs for approved RFC

BMC Server Automation

Change Manager or Change Coordinator

  • Configure change templates
  • Configure change rules
  • Configure template selection rules
  • Configure custom approval process

BMC Remedy Change Management

 

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