Verifying the execution of Change-Initiated Job


Before verifying, ensure that basic configurations are enabled. Follow the steps below sequentially to verify the execution of Change-Initiated Job.

To create a task template

  1. In BMC Server Automation console, double-click the job for which you want to configure a task template.
  2. Provide all the job details in the job wizard.
  3. Select the Change Task Template Enabled check box to create a corresponding task template in BMC Remedy IT Service Management.

    publishing the job details.png
  4. Click Finish.

To find a task template

  1. Log on to the BMC Remedy IT Service Management console and navigate to Application Administration Console > Custom Configuration > Task Management System > Task Configuration > Task Template
  2. Confirm that the task template you configured for your job appears in the search.

    Searching the task template.png

To create a change record

  1. Log on to the BMC Remedy IT Service Management console and navigate to Change Management > New Change.
    Enter the required details to create a change record.
  2. In the Tasks tab of the change record, from the Request Type drop-down list, select Task Template.
  3. Click Relate.

    Relating task template to change record.png
  4.  In the Select Template dialog box:
    1. From the Type drop-down list, select Automatic.
    2. From the Automatic Command drop-down list, select Scheduled Job.
      A list of task templates published for Change-Initiated Job appears.

      Selecting task template.png
  5. Select the template and click Relate.
    A task is created in the Tasks tab. 
  6. In the Tasks tab of the change record, select the task template and click View.

    task template.png
  7. In the Relationships tab, associate CI to the task and click Save.
  8. Move the change record through the change life cycle and schedule the change. For more information about moving the change through different stages, see Using BMC Change Managementin BMC Remedy Change Management 9.1 online documentation.

To check status of the job

Check the status of the job in the BMC Server Automation console. SeeViewing the status of a jobin BMC Server Automation 8.9 online documentation. 

 

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