Urgent issues

This topic contains information about issues with BMC BladeLogic Server Automation that require your immediate attention.

The following topics that describe urgent issues.

You should also review the following sections.

• Licensing portal offline
• BMC BladeLogic Server Automation stops provisioning operations on VMs when DST ends
  • Description of problem
  • Workaround
• BMC Cloud Lifecycle Management integration issue

Licensing portal offline

Due to scheduled maintenance, the BMC BladeLogic Server Automation licensing portal will be unavailable from 10 PM EST on Saturday, March 9th, 2013 until 6 AM EST on Sunday, March 10th, 2013. Servers will not be able to be licensed during this time-frame. BMC apologizes for the inconvenience.

BMC BladeLogic Server Automation stops provisioning operations on VMs when DST ends

BMC Server Automation 8.1 stops processing provisioning and post provisioning operations on VMs in VMware vCenter when Daylight Savings Time (DST) ends.

Description of problem

The DST changes are not processed correctly by the Java Virtual Machine (JVM) that is spawned by blcoserver.exe. This causes blcoserver.exe to stop processing requests for Live Browse or VM deployment.

This also affects versions 2.1.x of BMC Cloud Lifecycle Management when BMC BladeLogic Server Automation 8.1 is installed.

Workaround

After DST ends, restart the vCenter RSCD agent (WindowsAgent VC) running on the vCenter server.

BMC Cloud Lifecycle Management integration issue

You must execute the following command if you are using BMC BladeLogic Server Automation with BMC Cloud Lifecycle Management version 2.1 SP1.

To set blasadmin attributes to use the version 8.1.02 schema file for Representational State Transfer (REST) request and response formats:

1. Start the blasadminutility.
   • (Windows) Do one of the following:
     • From the Start menu, select Programs > BMC Software > BladeLogic Server Automation Suite > Utilities > Application Server Administration.
     • From the directory where BMC Server Automation is installed, enter the following: \bin\blasadmin.exe
   • (UNIX) From the directory where BMC Server Automation is installed, enter the following: ./br/blasadmin
2. Enter the following command:set AppServer RestAssetAttributesUseInternalNames false
3. Restart the Application Server.

For additional information about this issue, including background notes, see the related knowledge article KA366623.