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Setting up a connection to BMC Atrium Orchestrator


Use this procedure to set up a connection to BMC Atrium Orchestrator. This connection is required if BMC Server Automation is integrated with BMC Remedy ITSM Change Management to track changes to your data center infrastructure. When a connection to BMC Atrium Orchestrator is established in BladeLogic Portal, change management becomes available in the portal.

When you integrate BladeLogic Portal with BMC Remedy ITSM Change Management, you can automate the change tracking process. When a portal operator submits an operation that requires tracking and approval, a change request is automatically created in BMC Remedy ITSM. After the change is approved in BMC Remedy ITSM, the operation is scheduled for execution. Remedy approvals can be setup to be manual or automatic. In both cases a change request is generated in Remedy service desk so configuration changes can be properly tracked. A Portal operation will have a status of “Awaiting Approval” until the change request is accepted.

Note

  • To ensure that communication for job approval and change tracking uses an SSL connection, BMC Atrium Orchestrator must be running version 7.7 or later. If you set up a connection to an earlier version of BMC Atrium Orchestrator, communication uses the HTTP protocol.
  • Currently, you can only set up a single connection to BMC Atrium Orchestrator. When BladeLogic Portal is connected to both BMC BladeLogic Server Automation and BMC Network Automation, the connection to BMC Atrium Orchestrator applies to both products.

The following video demonstrates how to set up a connection to BMC Atrium Orchestrator.

icon-play2x.pnghttps://youtu.be/pCJHBCmy8I4

This topic includes the following sections:

Before you begin

Use BMC Server Automation and BMC Atrium Orchestrator to perform preliminary steps that set up job approval and change tracking.

To connect to BMC Atrium Orchestrator

  1. As portal administrator, click the drop-down menu by your user name (at top right). Then, select Administration. 
  2. Click the Orchestration tab. 
  3. Click Add Orchestration Connection AddNewIcon.gif to create a new connection or select an existing connection and click Edit Orchestration Connection EditIcon.gif.
    A window opens where you can define the connection to BMC Atrium Orchestrator.
  4. Provide the following information:
     
  5. Click Test Connection to confirm that the connection to BMC Atrium Orchestrator is defined correctly.
    A message confirms whether the connection is valid. 
  6. Click Create Orchestration Connection (for a new connection) or Update Orchestration Connection if you are modifying an existing connection. 

 

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