Check data transfer - BMC BladeLogic Server Automation to BMC BladeLogic Decision Support for Server Automation
Make sure data has been populated correctly from BMC BladeLogic Server Automation to BMC BladeLogic Decision Support for Server Automation.
To do this:
- Log on to the BMC BladeLogic Decision Support for Server Automation data warehouse (database), and query on the BL2ATRIUM_CS_VIEW.
- Make sure that all BMC BladeLogic Server Automation servers are listed and that the DNS_DOMAIN_NAME property has a value.
If you cannot perform this task successfully, perform the following tasks to isolate the issue:
Task | Products involved | Description and reference |
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Verify that BMC BladeLogic Atrium Integration was installed successfully. | BMC BladeLogic Atrium Integration | Installing BMC BladeLogic Atrium Integration creates the BL2ATRIUM_CS_VIEW table as well as BMC Atrium Integration Engine data exchanges needed in later steps. |
Verify that the Component Discovery Jobs ran. | BMC BladeLogic Server Automation | Using the BMC BladeLogic Server Automation console, navigate to the jobs located in the following folder:
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Verify that the Snapshot Jobs ran. | BMC BladeLogic Server Automation | Using the BMC BladeLogic Server Automation Console, navigate to the jobs located in the following folder:
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Verify that the ETL tool ran. | BMC BladeLogic Decision Support for Server Automation | The ETL tool transfers data from BMC BladeLogic Server Automation to BMC BladeLogic Decision Support for Server Automation, from which the data eventually gets transferred to BMC Atrium CMDB.
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Verify that the Application Servers are operational. | BMC BladeLogic Server Automation |
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Collect standard diagnostics for BMC BladeLogic Server Automation | BMC BladeLogic Server Automation | BMC BladeLogic Server Automation
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Verify that BMC BladeLogic Decision Support for Server Automation is operational. | BMC BladeLogic Decision Support for Server Automation | To verify that BMC BladeLogic Decision Support for Server Automation is operational, check that you can log in and get a report. Also check that you can deliver a report by mail, to test that SMPT is working and that BMC BladeLogic Decision Support for Server Automation can use it. |
Where to go from here
Continue troubleshooting with Check data transfer - BMC BladeLogic Decision Support for Server Automation to Atrium CMDB source dataset (BMC.BL).