Configuring the visualize business service relationships use case

Step 1. Perform an initial scan.

BMC Atrium Discovery and Dependency Mapping

If you have not already conducted an initial scan of your server estate, perform the following steps:

1. Log on to the BMC Atrium Discovery and Dependency Mapping user interface. Detailed instructions
2. Perform an initial scan of the estate without credentials. Detailed instructions
3. Examine the scan results for the presence of hosts in the selected IP address range. Detailed instructions
4. Depending on the predominant class of operating systems, perform one of the following actions:
   • If UNIX is predominant, rescan the estate with credentials. Detailed instructions
   • If Microsoft Windows is predominant, download a Windows slave and rescan. Detailed instructions

Step 2. Prepare for reconciliation.

BMC BladeLogic Server Automation, BMC BladeLogic Decision Support for Server Automation

Before you can use BMC BladeLogic Atrium Integration, you must prepare to reconcile the data in BMC BladeLogic with the data in BMC Atrium Discovery and Dependency Mapping. You do this by running prepackaged BMC BladeLogic Server Automation jobs that were created as part of the installation and setting some property values in the Property Dictionary. For detailed instructions about these steps, see "Reconciliation with BMC Atrium Discovery and Dependency Mapping" in the BMC BladeLogic Atrium Integration Implementation Guide.

Step 3. Create indexes.

BMC Remedy AR System

Before you can use BMC BladeLogic Atrium Integration, you must use BMC Remedy AR System to set up indexes for the data that BMC BladeLogic Integration to Atrium transfers to the BMC Atrium CMDB.

For more information, see "Performance settings" in the BMC BladeLogic Atrium Integration Implementation Guide.

Step 4. Activate data exchanges.

BMC Atrium Integration Engine

Installing BMC BladeLogic Atrium Integration automatically sets up data exchanges. You must activate these data exchanges. For detailed instructions about the following steps, see "Where to go from here" in the BMC BladeLogic Integration for Atrium Implementation Guide. For general information about activating data exchanges, see "Activating a data exchange" in the BMC Atrium Integration Engine User's Guide.

The steps you must perform to activate data exchanges are as follows:

• Log on to the BMC Atrium Integration Engine console.
• Set schedules for running the data exchange called BL_LOAD_SRVR_PROPS. This exchange activates the other exchanges that were generated as part of the installation.  All of these exchanges have names that begin with BL_. These exchanges populate the supported classes in the BMC Atrium CMDB with a dataset ID of BMC.IMPORT.BL.
• Restart the Atrium Integration service. For more information, see "Running and configuring the AIE service" in the BMC Atrium Integration Engine User's Guide.

Step 5. Run a reconciliation job.

BMC Atrium Integration Engine

Run a reconciliation job to move data into the production data set. For information about reconciliation jobs, see "Reconciliation jobs" in the BMC Atrium CMDB Normalization and Reconciliation Guide.

Step 6. Enable BMC BladeLogic Integration to Atrium in BMC BladeLogic Server Automation.

BMC BladeLogic Server Automation

To enable BMC BladeLogic Atrium Integration, you must use the blasadmin utility in BMC BladeLogic Server Automation and set the EnableAtriumIntegration option to True. After setting this value, you must restart the BMC BladeLogic Server Automation Application Server.

For more information, see "Transferring business service data from BMC Atrium CMDB to BMC BladeLogic" in the BMC BladeLogic Atrium Integration Implementation Guide.

Step 7. Configure connections to BMC BladeLogic Server Automation.

BMC BladeLogic Server Automation

In BMC BladeLogic Server Automation, use the Configuration > Atrium Integration menu to provide the following information. For more information, see "Customizing data mappings between BMC BladeLogic Server Automation and BMC Atrium CMDB" in the BMC BladeLogic Atrium Integration Implementation Guide.

• AR/CMDB configuration
• BDSSA configuration
• Atrium Import Job Configuration

Step 8. Run the Atrium Import Job.

BMC BladeLogic Server Automation

The Atrium Import Job defines properties for managed servers. It generates a BUSINESS_SERVICES property, which shows a list of business services dependent on the specific server. It also creates a custom property class called LifeCycle with the following properties: RECONCILIATION_ID, EXPIRY_DATE, CREATE_DATE, AND OWNER_NAME. Instances of these properties are assigned to each server.

Schedule the Atrium Import Job to run weekly at first. After your system appears stable, you can schedule the job to run less frequently because business service CIs do not change often.

For more information, see "Transferring business service data from BMC Atrium CMDB to BMC BladeLogic" in the BMC BladeLogic Atrium Integration Implementation Guide.

Step 9. Customize property information.

BMC BladeLogic Server Automation

Many organizations want to associate additional server property information with CIs in the BMC Atrium CMDB. Using BMC BladeLogic Server Automation, you can make the associations necessary to correlate other properties with CIs.

For more information, see "Customizing data mappings between BMC BladeLogic Server Automation and BMC Atrium CMDB" in the BMC BladeLogic Atrium Integration Implementation Guide.