BMC Server Automation does not support the concept of business services. By looking at a particular server managed by BMC Server Automation, it is not possible to determine which business services might be affected if the server changes. However, business service information is available in BMC Atrium CMDB. Transferring data from BMC Atrium CMDB to the BMC Server Automation database pulls business service information from BMC Atrium CMDB and associates it with the corresponding servers in BMC Server Automation as a custom property.

You can then create smart groups based on this custom property to determine the relationships between business services and servers.

Transferring data from BMC Atrium CMDB to the BMC Server Automation database involves importing a list of affected business services and Virtual Life Cycle Data. This process is implemented as a special Synchronization Job type called the Atrium Import Job. All instances of the Atrium Import Job share a common configuration.

Configuring and scheduling a Synchronization Job

1. Select Atrium Integration > Configuration from the Configuration menu and enter the following BMC Atrium CMDB details on the AR/CMDB Configuration tab:
2. Click Test Connection to verify that the credentials that you entered are correct.
3. In the BMC Server Automation console, select Configuration > Atrium Integration > Atrium Import Job Configuration from the menu bar.
4. In the Atrium Import Job Configuration tab, click to open each of the five groups of configuration parameters.

5. Specify values for the configuration properties ad described in the following table:
6. Click the Save icon.
7. Open the Jobs workspace and create a job folder to store your Synchronization Job.
8. Right-click a job folder and select New > Atrium Import Job.
9. Enter a name and optional description for the job.
10. Select a folder for the job, and then click Next.
11. ( optional ) Set up job run notifications.
12. Click Next.
13. Select the appropriate option:
    • To run the job immediately, select Execute job now.
    • To schedule the report to run at another time or periodically, click the New Schedule icon .
    • To run the job manually later, select no option, and then click OK.

14. Click Next.

    Note

    Because business service CIs change infrequently, you can initially set the schedule to run weekly. You can reset the schedule later to run more often.

15. ( optional ) Select a property and then click the Edit Property icon .
16. Click Next.

17. ( optional) Use the controls to add, change, or delete permissions.

    Note

    For more information about these features, see Permissions and Properties.

18. Click Finish.
19. ( optional ) To run the Synchronization Job manually, if you did not make a selection in step 13, right-click the job and select Execute.