Configuring the visualize business service relationships use case

Step 1. Perform an initial scan.

BMC Atrium Discovery and Dependency Mapping

If you have not already conducted an initial scan of your server estate, perform the following steps:

1. Log on to the BMC Atrium Discovery and Dependency Mapping user interface. Detailed instructions
2. Perform an initial scan of the estate without credentials. Detailed instructions
3. Examine the scan results for the presence of hosts in the selected IP address range. Detailed instructions
4. Depending on the predominant class of operating systems, do one of the following:
   • If UNIX is predominant, rescan the estate with credentials. Detailed instructions
   • If Windows is predominant, download a Windows proxy and rescan. Detailed instructions

Step 2. Prepare for reconciliation.

BMC Server Automation, BMC BladeLogic Decision Support for Server Automation

Before you can use BMC BladeLogic Atrium Integration, you must prepare to reconcile the data in BMC Server Automation with the data in BMC Atrium Discovery and Dependency Mapping. You do this by running prepackaged BMC Server Automation jobs that were created as part of the installation and setting some property values in the Property Dictionary. For detailed instructions about these steps, see Reconciling-discovered-data.

Step 3. Create indexes.

BMC Remedy AR System

Before you can use BMC BladeLogic Atrium Integration, you must use BMC Remedy AR System to set up indexes for the data that BMC BladeLogic Atrium Integration transfers to the BMC Atrium CMDB.

For more information, see Performance-settings.

Step 4. Execute jobs

BMC Atrium Integrator

Installing BMC BladeLogic Atrium Integration automatically sets up the BL_LOAD_SRVR_PROPS job, which populates the supported classes in the BMC Atrium CMDB with a dataset ID of BMC.IMPORT.BL. You must execute this job. For more information, see Running-a-job-from-the-Atrium-Integrator-console and Managing-Atrium-Integrator-job-schedule in the BMC Atrium Core documentation.

Step 5. Run a reconciliation job.

BMC Atrium Integrator

Run a reconciliation job to move data into the production data set. For information about reconciliation jobs, see Reconciliation-jobs in the BMC Atrium Core documentation.

Step 6. Enable BMC BladeLogic Integration to Atrium in BMC Server Automation.

BMC Server Automation

To enable BMC BladeLogic Atrium Integration, you must use the blasadmin utility in BMC Server Automation and set the EnableAtriumIntegration option to True. After setting this value, you must restart the BMC Server Automation Application Server.

For more information, Transferring-business-service-data-from-BMC-Atrium-CMDB-to-BMC-Server-Automation.

Step 7. Configure connections to BMC Server Automation.

BMC Server Automation

In BMC Server Automation, use the Configuration > Atrium Integration menu to provide the following information. For more information, see Mapping-the-BMC-Atrium-CMDB-Domain-attribute.

• AR/CMDB configuration
• BDSSA configuration
• Atrium Import Job Configuration

Step 8. Run the Atrium Import Job.

BMC Server Automation

The Atrium Import Job defines properties for managed servers. It generates a BUSINESS_SERVICES property, which shows a list of business services dependent on the specific server. It also creates a custom property class called LifeCycle with the following properties: RECONCILIATION_ID, EXPIRY_DATE, CREATE_DATE, AND OWNER_NAME. Instances of these properties are assigned to each server.

Schedule the Atrium Import Job to run weekly at first. After your system appears stable, you can schedule the job to run less frequently because business service CIs do not change often.

For more information, see Transferring-business-service-data-from-BMC-Atrium-CMDB-to-BMC-Server-Automation.

Step 9. Customize property information.

BMC Server Automation

Many organizations want to associate additional server property information with CIs in the BMC Atrium CMDB. Using BMC Server Automation, you can make the associations necessary to correlate other properties with CIs.

For more information, see Mapping-the-BMC-Atrium-CMDB-Domain-attribute.