Known issues while installing BMC BladeLogic Atrium Integration
This topic provides information about the known issues that you might encounter while installing BMC BladeLogic Atrium Integration.
You consistently get error #3317 for update mode in the Inst_001_aiemain.log file.
User Response: Modify the chunksize parameter in the <Atrium Core Installation Directory>\aie\service\service\conf\aie.cfg file from 100 000 to around 250 000.
You get an error similar to the following:
Failure during SQL operation to the database ORA-04030: out of process memory when trying to allocate 254476 bytes
User Response: On the database server hosting the database for BMC Remedy AR System, do the following:
- Set the virtual memory to minimum 13GB and maximum 16GB.
- Set a /3GB startup switch. For details on how to set this switch, see http://technet.microsoft.com/en-us/library/bb124810%28EXCHG.65%29.aspx.
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