Troubleshooting content installation issues

This section offers basic troubleshooting tips for common issues that may occur when running the content installation program.

Issue: General problems

Should you encounter issues with the installation program, review the BAO_content_install_log.txt in the installationHome root folder on the CDP.

Issue: No available disk space

During installation on the Directory selection panel, the You have 0 MB of space Available message is displayed regardless of which drive you select. If you attempt to continue, a second message appears: The features you have selected require XX MB of disk space on D:\ and you have only 0 MB available.

To resolve this issue, cancel out of the installation program, delete all files in the Windows temp folder, then restart the content installation program.