This documentation supports the 25.1 version of BMC Helix for Security Incident Handling.To view an earlier version, select the version from the Product version menu.

Creating runbooks to define custom tasks


As a case business analyst, you can create task templates to include in a runbook to manage and resolve a security case. You can create the following types of task templates:

  • Manual
  • External
  • Automatic
  • To-dos

While creating the task template, you can select the stage that you want to assign to that task.

Related topics

Process for activating and configuring Security Incident Handling

The following image shows the additional configurations that you can complete for Security Incident Handling:

23304_SIH_CreatingRunbook.png

Learn how to create task templates in Creating and editing task templates.

 

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