Upgrading TrueSight Smart Reporting - Platform silently


Where you are in the Upgrade process

To upgrade TrueSight Smart Reporting silently

Do the following:

  1. Log in to the host computer where you want to upgrade TrueSight Smart Reporting - Platform.
  2. (Windows) On the host computer, ensure that you have Administrator privileges.
  3. Do one of the following:
    1. Use the <installation_files_directory>\SmartReporting\Disk1\utility\silent.option file.
    2. Create a silent option file, for example silent.option, with the following properties:

      -P installLocation=
      -J BMC_JAVA_JRE_HOME_PATH=

      Important: Enter the correct directory.

      Ensure that you enter the correct directory. If you enter any directory other than the previous installation directory, the product is installed again.

      Click here to view information about properties in the silent option file.
  4. In the command-line interface, run the following command:

    (Windows)

    setup.exe -i silent -DOPTIONS_FILE=<silent.option_file_path>

    For example: setup.exe -i silent -DOPTIONS_FILE=C:\silent.option

    (Unix) Ensure that the setup.bin file has the execute permission.

    ./setup.bin -i silent -DOPTIONS_FILE=/<silent.option_file_path>

    For example: ./setup.bin -i silent -DOPTIONS_FILE=/home/silent.option

    To know more about the installation progress and status, see the following files:

    • (Windows\temp\TrueSightSmartReporting_install_log.txt
    • (Unix/tmp/TrueSightSmartReporting_install_log.txt
  5. Apply the TrueSight Smart Reporting - Platform 20.02.00.001 hotfix.
    Note: Mandatory stepIt is mandatory to apply this hotfix on version 20.02.
    Do the following:
    1. Navigate to the  FTP location for this hotfix.
    2. Download and unzip the TrueSightSmartReporting_HotFix_20.02.00.001.zip file.
    3. Stop the TrueSight Smart Reporting - Platform service.
    4. Navigate to the <install_location>\appserver\webapps\ROOT\WEB-INF\lib directory and take a backup of the i4-mi.jar file.
    5. Replace the existing i4-mi.jar file with the file from the extracted.
    6. Start the TrueSight Smart Reporting - Platform service.

Next step in the Upgrade Process

Now that you have successfully upgraded TrueSight Smart Reporting - Platform, complete the Post-upgrade-tasks.

If you have upgraded TrueSight Server Automation - Data Warehouse, see Post-upgrade tasks to complete the component-specific post-upgrade activities.

 

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