Frequently asked questions
This section answers some frequently asked questions about TrueSight Smart Reporting - Platform.
Where can I find information about the components currently supported for TrueSight Smart Reporting - Platform product versions?
You can find information about supported platforms on the Component-compatibility-matrix page.
How do I manage users in TrueSight Smart Reporting - Platform?
You cannot modify the TrueSight Smart Reporting - Platform Admin user. You can modify Reporting users. For more information, see the component documentation.
How can I use custom properties in TrueSight Smart Reporting - Platform?
See <link> for information on using Custom properties are not supported in this release of TrueSight Smart Reporting - Platform.
How to create user groups in TrueSight Smart Reporting - Platform?
For information about creating user groups, see User Groups (https://wiki.yellowfinbi.com/display/USER80/User+Groups) in Yellowfin documentation.
Does TrueSight Smart Reporting - Platform require a database? Is the database included as part of the out-of-the-box installation?
Yes. TrueSight Smart Reporting - Platform uses a repository database, and the following databases are supported:
- Postgre SQL
- Oracle
- SQL
Postgre SQL is the default database and is shipped with TrueSight Smart Reporting - Platform.
Can I install TrueSight Smart Reporting - Platform silently?
Yes. For more information, see Installing-TrueSight-Smart-Reporting-Platform-silently.
After adding a component, how do I see the reports?
You can launch TrueSight Smart Reporting - Platform from your component console. You can view the out-of-the-box reports or you can create your own reports.
Can I upgrade to this version of TrueSight Smart Reporting - Platform from version 11.3.01?
No. These two products are different, and an upgrade is not possible.
After adding a datasource for a component in TrueSight Smart Reporting - Platform, can I add another datasource for the same component?
No. Only one datasource can be added in TrueSight Smart Reporting - Platform. See Adding-a-component-in-TrueSight-Smart-Reporting-Platform
Can I use existing an existing application of Yellowfin, for example Remedy Smart Reporting?
No. You must use the Yellowfin application that is provided in TrueSight Smart Reporting - Platform because TrueSight Smart Reporting - Platform uses other components as data sources.
Is TrueSight Smart Reporting - Platform included in perpetual licenses?
No, TrueSight Smart Reporting - Platform is not included in perpetual licenses because it is a new offering from BMC.
Do I require a license key for TrueSight Smart Reporting - Platform?
No. The TrueSight Smart Reporting - Platform license key is included in the TrueSight Smart Reporting - Platform installer.