Upgrading
You can upgrade to this version of TrueSight Smart Reporting - Platform from TrueSight Smart Reporting for Server Automation version 19.2.
While upgrading, ensure that TrueSight Smart Reporting - Platform and its components are upgraded to the compatible versions. The product displays errors if:
- TrueSight Smart Reporting - Platform is upgraded to the latest version, but its component is not of a compatible version.
- The component is upgraded to the latest version, but TrueSight Smart Reporting - Platform is not or a compatible.
For more information on component compatibility, see Component-compatibility-matrix.
Use the following links to install or upgrade to a compatible version of the component:
Installing or upgrading TrueSight Server Automation Reporting
Installing or upgrading TrueSight Network Automation Reporting
Supported upgrade path
If you are using TrueSight Smart Reporting for Server Automation version 19.01, you must first upgrade to version 19.2 before you can upgrade to this version. TrueSight Smart Reporting - Platform was earlier known as TrueSight Smart Reporting for Server Automation.
The following figure displays the supported upgrade path for TrueSight Smart Reporting - Platform.
Upgrade process — At a glance
The upgrade flow diagram and the process table enable you to upgrade the products smoothly.
Step 1: Prepare for the upgrade
Complete the pre-upgrade tasks to ensure a successful upgrade.
Step 2: Upgrade TrueSight Smart Reporting - Platform
TrueSight Smart Reporting - Platform provides the framework to generate and publish reports with a drag-and-drop action.
Step 3: Post-upgrade activities
Complete the post-upgrade activities to use the reporting capabilities.
If you have upgraded TrueSight Server Automation - Data Warehouse, see Post-upgrade tasks to complete the component-specific post-upgrade activities.
What next?
BMC releases periodic product updates through feature packs and fix packs. Check the Release-notes-and-notices section for the latest product updates and apply the ones relevant to your environment.