Upgrading


You can upgrade to this version of TrueSight Smart Reporting - Platform from TrueSight Smart Reporting for Server Automation version 19.01.

While upgrading, ensure that TrueSight Smart Reporting - Platform and its components are upgraded to the compatible versions. The product displays errors if:

  • TrueSight Smart Reporting - Platform is upgraded to the latest version, but its component is not of a compatible version.
  • The component is upgraded to the latest version, but TrueSight Smart Reporting - Platform is not or a compatible.

For more information on component compatibility, see Component-compatibility-matrix.

Use the following links to install or upgrade to a compatible version of the component:

Supported upgrade path

The following figure displays the supported upgrade path for TrueSight Smart Reporting - Platform.

upgrade_path_19.1to19.2.png

Upgrade process — At a glance

The upgrade flow diagram and the process table enable you to upgrade the products smoothly.

UpgradeProcessTSSR19.3-AtaGlance.png


Step 1: Prepare for the upgrade

Complete the pre-upgrade tasks to ensure a successful upgrade.

Step 2: Upgrade TrueSight Smart Reporting - Platform

TrueSight Smart Reporting - Platform provides the framework to generate and publish reports with a drag-and-drop action.

Step 3: Post-upgrade activities

Complete the post-upgrade activities to use the reporting capabilities.

If you have upgraded TrueSight Server Automation - Data Warehouse, see Post-upgrade tasks to complete the component-specific post-upgrade activities.

What next?

BMC releases periodic product updates through feature packs and fix packs. Check the Release-notes-and-notices section for the latest product updates and apply the ones relevant to your environment.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*