Unable to delete TrueSight Smart Reporting entries


You cannot delete the component from TrueSight Smart Reporting - Platform and you get the following error message:

TSR-SA30005 The component is already registered.

To resolve this issue, clean the TrueSight Smart Reporting - Platform entries from TrueSight Server Automation - Data Warehouse.

Do the following on TrueSight Server Automation - Data Warehouse database:

  1. Log in to the TrueSight Server Automation - Data Warehouse database.
  2. Update the ReportingURL property in System_property table by using the following syntax:

    update system_property
    SET VALUE = 'BLANK'
    WHERE NAME = 'ReportingURL'
  3. Delete the componentId row from the System_property table by using the following syntax:

    DELETE from system_property
    WHERE NAME = 'componentId';
  4. Commit the changes.
  5. Restart the TrueSight Server Automation - Data Warehouse service.

    Do the following to restart the TrueSight Server Automation - Data Warehouse service.

    For Linux operating system, perform the following steps:

    1. Navigate to the /etc/init.d directory.
    2. Type the following commands:

      ./bltomcat stop
      ./bltomcat start

    For Windows operating system, perform the following steps:

    1. From a command prompt, type the following command:

      services.msc
    2. In the Services window, select TrueSight Server Automation - Data Warehouse Web Server and click Restart.

 

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TrueSight Smart Reporting - Platform 19.2