TrueSight Smart Reporting - Platform does not respond while adding TrueSight Server Automation - Data Warehouse



When you add TrueSight Server Automation - Data Warehouse version 8.9.04 Patch 3 as a component, the TrueSight Smart Reporting - Platform server does not respond. This happens because the Job Activity view in the component increases the CPU usage of the TrueSight Smart Reporting - Platform server by up to 100%. 

The CPU usage increases in one of the following scenarios:

  • While adding TrueSight Server Automation - Data Warehouse version 8.9.04 Patch 3 as a component
  • While updating the content of TrueSight Server Automation - Data Warehouse version 8.9.04 Patch 3

If you are adding the component

Do the following to resolve this issue:

  1. Before adding TrueSight Server Automation - Data Warehouse version 8.9.04 Patch 3 as a component, from this page, download the JobActivity.yfx file:
    https://communities.bmc.com/docs/DOC-125596 

  2. Save the JobActivity.yfx file in the $BDS_HOME/bsa/bi/model/19201/ directory.
  3. Add TrueSight Server Automation - Data Warehouse version 8.9.04 Patch 3 as a component in TrueSight Smart Reporting - Platform.

If you are updating the content

Do the following to resolve this issue:

  1. Download the JobActivity.yfx file:
    https://communities.bmc.com/docs/DOC-125596 

  2. Save the JobActivity.yfx file in the $BDS_HOME/bsa/bi/model/19201/ directory.
  3. Update the content for TrueSight Server Automation - Data Warehouse version 8.9.04 Patch 3. For more information, see Getting the latest views in TrueSight Smart Reporting.

 

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TrueSight Smart Reporting - Platform 19.2