FAQs and additional resources

This topic provides information that supplements the TrueSight Smart Reporting - Platform documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQ) about TrueSight Smart Reporting - Platform.

Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information	Found here in
New features (enhancements) and other information in 19.01	19-01-features
Issues corrected by the base release and its service packs and patches Issues that are currently open	Known-and-corrected-issues

Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin	Found here in
Contents of a service pack or patch and instructions particular to it	The child topic for that service pack or patch under Release-notes-and-notices For issues corrected in the service pack or patch, sort the table in Known-and-corrected-issues by the "Corrected in" column
Other information	Placed in context throughout this space, but listed and linked to in Technical bulletins.

Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release-notes-and-notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.

Creating PDF exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF

Click the Export icon in the upper-right.
From the Export menu, select PDF.
Follow the prompts for page selection and other options.
Click Export.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Additional resources from BMC

The following BMC sites provide information outside of the TrueSight Smart Reporting - Platform documentation that you might find helpful:

BMC Communities, Server Automation community
BMC Support Knowledge Base, search filtered by Server Automation
BMC Support Knowledge Base
BMC Global Services
BMCtv, to view videos about TrueSight products and other BMC solutions