Invalid hostname or Invalid FQDN message

While installing any platform components, sometimes when you specify details on the Primary or Secondary CDP selection panel, the following error message may be displayed:

Invalid hostname or Invalid FQDN

The following table describes the conditions when the error message can be displayed. 

Condition

Reason

Resolution

If you have specified incorrect repository host name or host name with no domain name information

This issue occurs if you specified incorrect repository host name or URL and the installer is not able to connect to the repository.

Specify valid host name for the repository in an FQDN format

If any other BMC product is installed on the server where you are installing the platform components

This issue may occur because the BMC installer framework stores the BMC product component location in a ~/.bmc_profile file.

If the value for the installer variables is set for any earlier BMC product installation, then those values are not overwritten when installing

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.

For

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installation, the value for AO_WEBSERVER_HOST is probably not set to use FQDN. When installing the CDP or any other components, the installer framework is not able to override the existing value and hence the installation fails and the error message is displayed.

On Windows, perform the following procedure:

  1. Go to AO_HOME and open the PlatformInstalledConfiguration file.
  2. In the configuration file, search for the AO_WEBSERVER_HOST property and modify the value to contain the fully qualified domain name for the host.
  3. Save changes and clear the files in the temp directory.

You can now continue to install

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components without any problems.

On Linux operating system, perform the following procedure:

  1. From the command prompt, go to ~/.bmc_profile file and locate the BAO_INSTALL_HOME property.
    The following figure shows the existing values for the BAO_INSTALL_HOME properties in the file.
    BAO_Install_Home earlier.png
  2. Clear the values for the BAO_INSTALL_HOME property.
    The following figure shows the cleared values.
    BAO_Install_Home later.png
  3. Run the following command:
    export BAO_INSTALL_HOME=

You can now continue to install

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components without any problems.

 

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