Upgrading silently from 7.8.x and 7.9 with ASSO to 20.02 with RSSO

You can upgrade

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using the silent installation. The upgrade procedure depends on your installed version of

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When upgrading, all options files must specify upgrade_new as the installation type.

Notes

BMC Atrium Single Sign-On is not supported for use with
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Platform 7.9.01 and later versions.
Check the Release-notes-and-notices area for information about service packs, patches, and content versions that are available for
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.
For information about the supported upgrade paths, see Upgrading.
Complete the steps in Preparing-for-upgrade.
Review the information in Preparing-for-upgrades-from-7-8-x-and-7-9-with-ASSO-to-20-02-with-RSSO and ensure that you have performed required pre-upgrade steps.
For more information about the installation properties in an options file, see Silent-installation-properties.
If you install an embedded version of Remedy Single Sign-On during the upgrade process, after the upgrade you must complete the steps in Configuring-a-fail-safe-enterprise-service-bus-after-upgrade.

This section includes the following topics:

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