Viewing installation log files

The installation programs create log files that contain information about the events that occurred during the installation and the status of the installation process.

When you run the installation program with the GUI, you can click View Log at the end of the installation. If you closed the GUI before you viewed the log, you can use the following procedure to locate the file. You can also use the Maintenance Tool to view log files.

To view installation log files

1. Go to the location where the installation log files are located. Typically, the installation log files are located in the following default locations. 
   • Red Hat Linux: /tmp
   • Microsoft Windows: C:\DOCUME~1_userName_\LOCALS~1\Temp

2. Open the log file that corresponds to the installation type, as shown in the following table. 

   Installation type	Installation log file name
   BMC Remedy Single Sign-on	remedysso_install_log Includes installation information for BMC Remedy Single Sign-On
   Platform and all components included in the installation	BAO_install_log.txt Includes installation information for the repository, CDP, and all optional components, such as secondary peers
   TrueSight Orchestration Development Studio	BAO_studio_install_log.txt Includes the installation information for TrueSight Orchestration Development Studio
   TrueSight Orchestration content	BAO_content_install_log.txt Includes all installed content: adapters, modules, and run books When you use the content installation program to install a predefined workflow for a BMC solution, the log files are created in contentInstallationDirectory\import-logs

3. Scroll to the end of the file to locate the BMC Atrium Orchestrator install succeeded success message.