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Preparing to install Remedy SSO

You can use one of the following Remedy Single Sign-On (Remedy SSO or RSSO) authentication service options with TrueSight Orchestration Platform installations:

  • Embedded Remedy SSO: This option is available for selection when you install the TrueSight Orchestration repository, CDP, and HA-CDP.
  • External Remedy SSO: You install this version separately before installing TrueSight Orchestration Platform components.
    For a list of supported Remedy SSO (embedded and external) versions, see 20-02-enhancements. 

To prepare to install Remedy SSO


Before installing Remedy Single Sign-On, you must complete the following tasks:

Task

Action

Reference

1

Make sure that you have the required access and permissions to run the installer and the user permissions for Remedy SSO database on all servers where you will install Remedy SSO.

2

Install Java and Tomcat on all servers where you will install Remedy SSO.

3

Obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site. Upload and unzip the installation files to all servers where you will install Remedy SSO.

4

Complete the Installation worksheets.

Related topics

Planning

Installing

Where to go from here

If installing external Remedy SSO, see Installing Remedy SSO in the Remedy Single Sign-On online documentation.  

If you choose to install embedded Remedy SSO, complete the other pre-installation tasks listed in the Preparing-to-install-TrueSight-Orchestration-Platform page.

Related topic

Preparing-for-TrueSight-Orchestration-installation

 

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TrueSight Orchestration Platform 24.3