get-alert-by-ticketid operation
The get-alert-by-ticketid operation retrieves the alert that is identified by the specified ticket ID.
The following table describes the <items> XML and request elements for the get-alert-by-ticketid operation:
Adapter request elements for the get-alert-by-ticketid operation
The following figure illustrates a sample adapter request for the get-alert-by-ticketid operation:
Sample adapter request for the get-alert-by-ticketid operation
<scom-request>
<operation-name>get-alert-by-ticketid</operation-name>
<command-request>
<timeout-secs>120</timeout-secs>
<command-parameters>
<alert-search-criteria>
<criteria-expression>
<key>TicketId</key>
<value>ABC-1001</value>
<operator>equals</operator>
</criteria-expression>
</alert-search-criteria>
</command-parameters>
</command-request>
</scom-request>
<operation-name>get-alert-by-ticketid</operation-name>
<command-request>
<timeout-secs>120</timeout-secs>
<command-parameters>
<alert-search-criteria>
<criteria-expression>
<key>TicketId</key>
<value>ABC-1001</value>
<operator>equals</operator>
</criteria-expression>
</alert-search-criteria>
</command-parameters>
</command-request>
</scom-request>
The following figure illustrates the adapter response for the sample request:
Sample adapter response for the get-alert-by-ticketid operation
<scom-response>
<metadata>
<status>success</status>
<count>1</count>
</metadata>
<commands-output>
<command-output>
<metadata>
<command>./Microsoft.EnterpriseManagement.OperationsManager.ClientShell.
Startup.ps1;get-alert -criteria {TicketId = 'ABC-1001'}</command>
<execution-milliseconds>4625</execution-milliseconds>
<exit-code>0</exit-code>
<status>success</status>
<count>1</count>
</metadata>
<output>
<item>
<Id>0991a3e7-285d-48e0-b7f7-7845cd8cf075</Id>
<Name>Total Percentage Interrupt Time is too high</Name>
<Description>The threshold for the Processor\% Interrupt Time\_Total
performance counter has been exceeded. The value that exceeded the
threshold is:10.542126083374.</Description>
<MonitoringObjectId>b37fae0e-a654-3a8b-b6f1-139dbe05b573</MonitoringObjectId>
<MonitoringClassId>66dd9b43-3dc1-3831-95d4-1b03b0a6ea13</MonitoringClassId>
<MonitoringObjectDisplayName>Microsoft(R) Windows(R) Server 2003,
StandardEdition</MonitoringObjectDisplayName>
<MonitoringObjectName />
<MonitoringObjectPath>win2stdvm.neuron.com</MonitoringObjectPath>
<MonitoringObjectFullName>Microsoft.Windows.OperatingSystem:win2stdvm.
neuron.com</MonitoringObjectFullName>
<IsMonitorAlert>True</IsMonitorAlert>
<ProblemId>35b08472-f25f-de2f-7158-0a98f6af4dd3</ProblemId>
<MonitoringRuleId>35b08472-f25f-de2f-7158-0a98f6af4dd3</MonitoringRuleId>
<ResolutionState>255</ResolutionState>
<Priority>Normal</Priority>
<Severity>Error</Severity>
<Category>PerformanceHealth</Category>
<Owner />
<ResolvedBy>System</ResolvedBy>
<TimeRaised>2/16/2009 6:35:52 AM</TimeRaised>
<TimeAdded>2/16/2009 6:35:52 AM</TimeAdded>
<LastModified>2/18/2009 5:25:21 AM</LastModified>
<LastModifiedBy>WIN2STDVM\Administrator</LastModifiedBy>
<TimeResolved>2/16/2009 6:41:52 AM</TimeResolved>
<TimeResolutionStateLastModified>2/16/2009 6:41:52
AM</TimeResolutionStateLastModified>
<CustomField1 />
<CustomField2 />
<CustomField3 />
<CustomField4 />
<CustomField5 />
<CustomField6 />
<CustomField7 />
<CustomField8 />
<CustomField9 />
<CustomField10 />
<TicketId>ABC-1001</TicketId>
<Context><DataItem type="System.Performance.Data" time="2009-02-
16T11:41:52.3270000+05:00" sourceHealthServiceId="ADB901FE-08F4-490E-
722F-D65430015064"><TimeSampled>2009-02-16T11:41:52.0000000+05:00</TimeSampled>
<ObjectName>Processor</ObjectName><CounterName>% Interrupt Time</CounterName>
<InstanceName>_Total</InstanceName><IsNull Type="Boolean">false</IsNull>
<Value>7.87469159960747</Value></DataItem></Context>
<ConnectorId />
<LastModifiedByNonConnector>2/18/2009 5:25:21 AM</LastModifiedByNonConnector>
<MonitoringObjectInMaintenanceMode>False</MonitoringObjectInMaintenanceMode>
<MonitoringObjectHealthState>Success</MonitoringObjectHealthState>
<ConnectorStatus>NotMarkedForForwarding</ConnectorStatus>
<RepeatCount>0</RepeatCount>
<NetbiosComputerName>win2stdvm</NetbiosComputerName>
<NetbiosDomainName>SYNAPSE</NetbiosDomainName>
<PrincipalName>win2stdvm.neuron.com</PrincipalName>
<SiteName />
<MaintenanceModeLastModified>1/1/1900 12:00:00 AM</MaintenanceModeLastModified>
<StateLastModified>2/16/2009 6:41:52 AM</StateLastModified>
<Parameters>{10.542126083374}</Parameters>
<ManagementGroup>M1</ManagementGroup>
<ManagementGroupId>ae1fcf8a-8088-31d8-93ec-90fe77a32d44</ManagementGroupId>
</item>
</output>
</command-output>
</commands-output>
</scom-response>
<metadata>
<status>success</status>
<count>1</count>
</metadata>
<commands-output>
<command-output>
<metadata>
<command>./Microsoft.EnterpriseManagement.OperationsManager.ClientShell.
Startup.ps1;get-alert -criteria {TicketId = 'ABC-1001'}</command>
<execution-milliseconds>4625</execution-milliseconds>
<exit-code>0</exit-code>
<status>success</status>
<count>1</count>
</metadata>
<output>
<item>
<Id>0991a3e7-285d-48e0-b7f7-7845cd8cf075</Id>
<Name>Total Percentage Interrupt Time is too high</Name>
<Description>The threshold for the Processor\% Interrupt Time\_Total
performance counter has been exceeded. The value that exceeded the
threshold is:10.542126083374.</Description>
<MonitoringObjectId>b37fae0e-a654-3a8b-b6f1-139dbe05b573</MonitoringObjectId>
<MonitoringClassId>66dd9b43-3dc1-3831-95d4-1b03b0a6ea13</MonitoringClassId>
<MonitoringObjectDisplayName>Microsoft(R) Windows(R) Server 2003,
StandardEdition</MonitoringObjectDisplayName>
<MonitoringObjectName />
<MonitoringObjectPath>win2stdvm.neuron.com</MonitoringObjectPath>
<MonitoringObjectFullName>Microsoft.Windows.OperatingSystem:win2stdvm.
neuron.com</MonitoringObjectFullName>
<IsMonitorAlert>True</IsMonitorAlert>
<ProblemId>35b08472-f25f-de2f-7158-0a98f6af4dd3</ProblemId>
<MonitoringRuleId>35b08472-f25f-de2f-7158-0a98f6af4dd3</MonitoringRuleId>
<ResolutionState>255</ResolutionState>
<Priority>Normal</Priority>
<Severity>Error</Severity>
<Category>PerformanceHealth</Category>
<Owner />
<ResolvedBy>System</ResolvedBy>
<TimeRaised>2/16/2009 6:35:52 AM</TimeRaised>
<TimeAdded>2/16/2009 6:35:52 AM</TimeAdded>
<LastModified>2/18/2009 5:25:21 AM</LastModified>
<LastModifiedBy>WIN2STDVM\Administrator</LastModifiedBy>
<TimeResolved>2/16/2009 6:41:52 AM</TimeResolved>
<TimeResolutionStateLastModified>2/16/2009 6:41:52
AM</TimeResolutionStateLastModified>
<CustomField1 />
<CustomField2 />
<CustomField3 />
<CustomField4 />
<CustomField5 />
<CustomField6 />
<CustomField7 />
<CustomField8 />
<CustomField9 />
<CustomField10 />
<TicketId>ABC-1001</TicketId>
<Context><DataItem type="System.Performance.Data" time="2009-02-
16T11:41:52.3270000+05:00" sourceHealthServiceId="ADB901FE-08F4-490E-
722F-D65430015064"><TimeSampled>2009-02-16T11:41:52.0000000+05:00</TimeSampled>
<ObjectName>Processor</ObjectName><CounterName>% Interrupt Time</CounterName>
<InstanceName>_Total</InstanceName><IsNull Type="Boolean">false</IsNull>
<Value>7.87469159960747</Value></DataItem></Context>
<ConnectorId />
<LastModifiedByNonConnector>2/18/2009 5:25:21 AM</LastModifiedByNonConnector>
<MonitoringObjectInMaintenanceMode>False</MonitoringObjectInMaintenanceMode>
<MonitoringObjectHealthState>Success</MonitoringObjectHealthState>
<ConnectorStatus>NotMarkedForForwarding</ConnectorStatus>
<RepeatCount>0</RepeatCount>
<NetbiosComputerName>win2stdvm</NetbiosComputerName>
<NetbiosDomainName>SYNAPSE</NetbiosDomainName>
<PrincipalName>win2stdvm.neuron.com</PrincipalName>
<SiteName />
<MaintenanceModeLastModified>1/1/1900 12:00:00 AM</MaintenanceModeLastModified>
<StateLastModified>2/16/2009 6:41:52 AM</StateLastModified>
<Parameters>{10.542126083374}</Parameters>
<ManagementGroup>M1</ManagementGroup>
<ManagementGroupId>ae1fcf8a-8088-31d8-93ec-90fe77a32d44</ManagementGroupId>
</item>
</output>
</command-output>
</commands-output>
</scom-response>
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