ITSM Automation runbook
The ITSM automation runbook provides a reusable interface to automate the Change Management life cycle, which is required for processes such as patching, configuration management and so on, with a bi-directional integration with respective tools. In addition to BMC Remedy IT Service Management – Change Management, the runbook also supports ServiceNow application out-of-the-box.
This following topics contain information about installing and using the ITSM Automation runbook.
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