Supported product versions for modules and runbooks


This topic describes the certified product versions for Operations Actions Management modules and runbooks. 

Supported product versions for Operations Actions Management modules

Module

Supported products

Supported versions

Change Management module

BMC Remedy IT Service Management


  • 19.08
  • 19.02
  • 9.1
  • 9.0
  • 8.1.02
  • 8.1 Patch 1
  • 8.0 

BMC Remedy Action Request System

  • 19.08
  • 19.02
  • 9.1
  • 9.0
  • 8.1.02
  • 8.1 Patch 1
  • 8.0

ServiceNow

Orlando

1.0

HP Service Center

6.2

BMC Remedyforce

No version specified in the documentation.

Configuration Management module

BMC Configuration Management Database

  • 19.08
  • 19.02
  • 9.0
  • 8.1.02
  • 8.1 Patch 1
  • 8.0

BMC Remedy Action Request System

  • 19.08
  • 19.02
  • 9.0
  • 8.1.02
  • 8.1 Patch 1
  • 8.0

Credentials Store module

Not applicable

-

Event Management module

BMC Event Manager

7.3

HP Network Node Manager

No version specified in the documentation

IBM Netcool OMNIbus

No version specified in the documentation

IP Address Management module

InfobloxNIOS

6.3

Incident Management module

BMC Remedy IT Service Management

BMC Remedy AR System

  • 19.08
  • 19.02
  • 9.1
  • 9.0
  • 8.1.02
  • 8.1 Patch 1
  • 8.0

HP Service Center

No version specified in the documentation

ServiceNow

Orlando

Problem Management module

  • BMC Remedy IT Service Management
  • HP Service Center


Storage Management module

  • NetApp
  • EMC
  • NetApp v4.0
  • EMC v4.0

Task Management module

  • BMC Remedy IT Service Management
  • BMC Remedyforce
  • ServiceNow

BMC Remedy IT Service Management

  • 9.1
  • 9.0
  • 8.1.02
  • 8.1 Patch 1
  • 8.0

BMC Remedyforce

ServiceNow Orlando

Virtual Server Management module

BMC BladeLogic and VMware

No version specified in the documentation

Work Order Management module

BMC Service Request Management

  • 8.1 Patch 1 or later
  • 8.0

DNS Integration module

Not applicable

-

Grid Management module

TrueSight Orchestration Platform

22.2

Supported product versions for runbooks

Runbook

Supported products

Supported versions

Event Orchestration

TrueSight Presentation Server

  • 11.3.03

BMC Remedy AR System

  • 19.08

BMC Helix IT Service Management

Latest version

TrueSight Orchestration Platform

22.2

TrueSight Server Automation

20.02

ITSM Automation

BMC Remedy ITSM

9.1.03

TrueSight Orchestration Platform

22.2

New in 20.19.02.003ServiceNow

Orlando

BMC Service Desk Automation



BMC MyIT Service Broker



BMC Continuous Compliance for Servers



BMC Continuous Compliance for Servers for ServiceNow



Operator-initiated Change for BMC Remedyforce



BMC Continuous Compliance for Databases



BMC Continuous Compliance for Networks



 

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TrueSight Orchestration Content 23.1