Update operations for the BEM adapter

This section illustrates the adapter requests and responses for the following Update operations:

• Update Event
• Acknowledge Event
• Annotate Event
• Assign Event
• Close Event
• Reopen Event
• Set Event Priority
• Set Action Result

To keep track of the operations that occurred on an event on the cells, the Assign Event, Close Event, Reopen Event, and Set Event Priority operations update the Operation History tab of BMC Impact Explorer.

Use the <items> element when you call an adapter from an out-of-the-box process in TrueSight Orchestration Development Studio. Use the adapter request XML when you create a custom process by using the Call Adapter activity in TrueSight Orchestration Development Studio.