Translate Concept to Source ServiceDesk


Translates application specific elements to an internal common data model for use in a subsequent workflow.

Workflow inputs – Translate Concept to Source ServiceDesk

Call Workflow Input

Type

Description

Required

collection

XML

XML document containing the data to be translated from application specific elements to an internal common data model.

Yes

mapping

XML

XML document with a root element of <mappings> and child elements to be used to translate the source data. The element name should be a common data model element and the element's value should be the application specific element name contained in the common object.

Yes

concept

XML

XML document used to contain the translated data. This should consist of a root element and one child element. The translated data will populate this document.

Yes

 Workflow outputs – Translate Concept to Source ServiceDesk

Call Workflow Output

Description

output

An XML document that contains the translated collection, with the root and child elements as defined in the collection template input.

 

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TrueSight Orchestration Content 21.3