HP Service Manager actor adapter requests and responses
The actor adapter requests use the <operation-type> and <operation-name> elements in the adapter request node to execute an API call. The set of values used to execute each API call is referred to as an operation.
You use the <connection-parameters> element to override the default values of the user name and password that are specified in the adapter configuration. This override is required for operations that are executed by a user with special permissions, such as:
- approve-change
- deny-change
- close-change
- approve-change-task.
The password specified in the <connection-parameters> element can be a plain password or an encrypted password.
XML sample for a base64 configuration
<connection-parameters>
<alternate-username>USERNAME</alternate-username>
<alternate-password encryption-type="Base64">PASSWORD</alternate-password>
</connection-parameters>
Supported categories of operations
The actor adapter can perform the following categories of operations:
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